Customer Service Representative for Luxury Travel

3 weeks ago


Springs, South Africa Wild Dreams Hospitality Full time

We are seeking a skilled Customer Service Representative to join our team at Wild Dreams Hospitality. In this role, you will be responsible for handling customer inquiries and providing exceptional service in the luxury travel industry.

Job Summary

The ideal candidate will have a tertiary qualification in Travel & Tourism / Hospitality, with previous working experience in the luxury travel and tourism industry. A strong understanding of reservations systems, excellent communication skills, and attention to detail are essential for success in this position.

This is an exciting opportunity to work with a leading hospitality company and contribute to delivering exceptional guest experiences.

About Wild Dreams Hospitality

At Wild Dreams Hospitality, we are dedicated to providing unparalleled service and creating unforgettable experiences for our guests. We are committed to excellence in every aspect of our business and strive to exceed expectations.

Salary and Benefits

We offer a competitive salary of $55,000 - $65,000 per annum, depending on experience. In addition, we provide a range of benefits, including access to professional development opportunities and a comprehensive rewards program.

Key Responsibilities
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide exceptional service to customers, ensuring their needs are met and exceeded
  • Maintain accurate records and reports, using ResRequest or similar systems
  • Work collaboratively with other departments to ensure seamless delivery of services
  • Contribute to the development of new procedures and processes to improve efficiency and effectiveness
Requirements
  • Tertiary qualification in Travel & Tourism / Hospitality
  • Previous working experience in the luxury travel and tourism industry
  • Strong understanding of reservations systems
  • Excellent communication and interpersonal skills
  • Attention to detail and ability to multitask
How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you



  • Springs, South Africa Wild Dreams Hospitality Full time

    Job OverviewWe are seeking a highly skilled and experienced Luxury Travel Coordinator to join our team at Wild Dreams Hospitality. As a key member of our reservations team, you will be responsible for coordinating luxury travel experiences that exceed our guests' expectations.


  • Springs, South Africa Wild Dreams Hospitality Full time

    Key ResponsibilitiesAs a Luxury Travel Coordinator, your primary responsibilities will include:Coordinating complex travel itinerariesCommunicating effectively with clients and travel partnersMaintaining accurate records and reportsYou will also be required to work closely with our reservations team to ensure seamless delivery of luxury travel experiences.


  • Springs, South Africa Sanlam Group Full time

    Job Title: Financial Services RepresentativeWe are seeking an experienced Financial Services Representative to join our team at Sanlam Group in Springs, Gauteng.Estimated Salary:R420,000 - R540,000 per annumThe ideal candidate will have a strong understanding of financial services and the ability to provide sound advice to clients. This role involves...


  • Springs, South Africa Dynamic Outsourced Solutions Full time

    About Dynamic Outsourced SolutionsWe are a leading provider of outsourced solutions, and we are currently seeking an experienced Sales Professional to join our team.


  • Springs, South Africa Wild Dreams Hospitality Full time

    Job OverviewWe are seeking a highly skilled Reservations Coordinator to join our team at Wild Dreams Hospitality.About the RoleThis live-out position is responsible for managing reservations and providing exceptional customer service in the luxury travel industry.Key ResponsibilitiesCoordinate reservations and manage room assignments efficiently.Communicate...


  • Springs, South Africa Saint Gobain Full time

    **A little more about us** JOB PURPOSE & OBJECTIVE** To deliver world class service to customers by ensuring that the OTI process, quotations and general enquiries for domestic and crossborder customers are attended to and resolved in a timeous manner whilst also completing other administrative functions, such as liaising with freight forwarders and other...


  • Springs, South Africa Saint-Gobain Full time

    South Africa, Gauteng, Springs Permanent / Regular Administration POSITION DESCRIPTION - To deliver world class service to customers by ensuring that the OTI process, quotations and general enquiries for domestic and cross border customers are attended to and resolved in a timeous manner whilst also completing other administrative functions, such as...


  • Springs, South Africa Saint Gobain Full time

    **The Role** - To deliver world class service to customers by ensuring that the OTI process, quotations and general enquiries for domestic and cross border customers are attended to and resolved in a timeous manner whilst also completing other administrative functions, such as liaising with freight forwarders and other stakeholders, to a high level of detail...


  • Springs, South Africa Headspace Global Full time

    Sales Representative Wanted **Location**: Springs, Gauteng About Us Join an innovative and expanding company, committed to providing exceptional products and services to their clients. Our Client is looking for talented individuals to grow with them. **Position Overview** They are seeking a driven and personable Sales Representative to identify and...


  • Springs, South Africa Headspace Global Full time

    Sales Representative Wanted **Location**: Springs, Gauteng About Us Join an innovative and expanding company, committed to providing exceptional products and services to their clients. Our Client is looking for talented individuals to grow with them. **Position Overview** They are seeking a driven and personable Sales Representative to identify and engage...


  • Springs, South Africa Saint Gobain Full time

    **Why do we need you?** - Follow-up on all queries’, preparing proposals where necessary. - Assisting with technical advise / support and recommending alternative products when applicable. - Processing of Customer Quotes, Orders timeously and accurately. - Liaising with FWD Agents/Warehouse for packing of containers and loading of Trucks - Exw. **Is this...


  • Springs, South Africa Global Direct Full time

    Leadership Driven Representative Job DescriptionWe are seeking a Leadership Driven Representative to join our team at Global Direct. As a Leadership Driven Representative, you will be responsible for selling our products and developing leadership skills.About Global Direct:Our company is committed to providing continuous development and education to our...


  • Springs, South Africa Saint Gobain Full time

    **The Role** - To develop and deliver excellent levels of service, stimulate customer retention, generate sales opportunities and offer the best customer experience possible, through managing the daily operational customers service activities. Additionally to coach, support and develop a team of Customer Service Consultants to complete tasks supporting the...


  • Springs, South Africa CTR Recruit (Pty) Ltd Full time

    Company based in Springs is looking for an experience Sales Representative to start on a 6 month contract and possibility to extend. **Basic R15 000 per month + Company Car + Company Fuel + Cell Phone** Industry Profiling & Data Analysis External Sales - servicing existing and developing new clients Customer service Administration Targets /...

  • Sales Representative

    3 weeks ago


    Springs, South Africa Global Direct Full time

    About Our CompanyWe are a growing organization with a passion for sales and customer service.Our mission is to provide top-notch sales training and support to our employees, enabling them to excel in their roles.We are currently seeking a highly motivated Sales Representative to join our team.This role offers a unique opportunity for personal and...

  • Reservationist

    2 months ago


    Springs, South Africa Jobted ZA C2 Full time

    Candidate Requirements: - Grade 12 - A tertiary qualification in Travel & Tourism / Hospitality is preferred - Must have previous working experience in the luxury Travel and Tourism industry - At least 2 years in a reservations position is preferred - Must be computer literate - Must have a working knowledge of ResRequest or similar systems - Must have...


  • Springs, South Africa Unique Personnel Full time

    **Job Number** - 71180 **Job Type** - Permanent **Job Title** - Parts Sales Representative **Computer Skills** - MS Word **Industry** - Machinery **City** - Springs **Province** - Gauteng **Role Summary** Reporting to the Parts Business Manager, the Parts Sales Representative is responsible for marketing and sales of Company parts and Reman range of...

  • Sales Representative

    6 months ago


    Springs, South Africa CTR Recruit (Pty) Ltd Full time

    Galvanizing Company based in Springs is looking for an experience Sales Representative to start on a 6 month contract and possibility to extend. **Basic R15 000 per month + Company Car + Company Fuel + Cell Phone** Industry Profiling & Data Analysis External Sales - servicing existing and developing new clients Customer service Administration Targets /...

  • Reservationist

    2 months ago


    Springs, South Africa Wild Dreams Hospitality Full time

    Candidate Requirements:Grade 12 A tertiary qualification in Travel & Tourism / Hospitality is preferred Must have previous working experience in the luxury Travel and Tourism industryAt least 2 years in a reservations position is preferredMust be computer literate Must have a working knowledge of ResRequest or similar systems Must have excellent written and...

  • Reservationist

    2 months ago


    Springs, South Africa Wild Dreams Hospitality Full time

    Candidate Requirements:Grade 12 A tertiary qualification in Travel & Tourism / Hospitality is preferred Must have previous working experience in the luxury Travel and Tourism industry At least 2 years in a reservations position is preferred Must be computer literate Must have a working knowledge of ResRequest or similar systems Must have excellent...