Key Account Manager

3 weeks ago


Germiston, Gauteng, South Africa Capital Recruit Full time

About FS Connect:

We are a dynamic company at the forefront of innovation in the technology sector, dedicated to building and nurturing commercial relationships with clients in both the private and public sectors. Our Key Account Manager - 4IR will play a pivotal role in the ever-evolving landscape of the 4th Industrial Revolution, building and managing commercial relationships with clients to maintain a consistently high level of service delivery and identify new business opportunities.

Job Overview:

As a Key Account Manager - 4IR at FS Connect, you will be responsible for building and managing commercial relationships with clients in both the private and public sectors. You will proactively engage with clients to maintain a consistently high level of service delivery and identify new business opportunities. Your role will require a deep understanding of technology solutions and the ability to navigate a competitive market to achieve sales targets.

Responsibilities:

  • Monitor the day-to-day commercial performance of each account within a portfolio, updating sales tools.
  • Regularly liaise with existing clients to identify new business opportunities.
  • Identify and engage with new clients to expand our services.
  • Prepare quotations and develop winning proposals.
  • Manage opportunity pipelines, achieving Gross Profit results in line with targets.
  • Ensure clients understand our services and offerings.
  • Maintain sales engagements on sales tools.
  • Oversee the roll-out of new contracts and services.
  • Provide industry-leading 4IR reports to clients.
  • Generate detailed reports for company directors.
  • Analyze, produce, and present weekly and monthly reports.
  • Collaborate with team members to ensure excellent customer service.
  • Manage multiple customer projects simultaneously.
  • Advise on market trends and competitor activities.
  • Assist the Marketing team with content creation for company literature and communications.

Key Performance Indicators (KPIs):

  • Increase trading and retain current trading levels with existing customers.
  • Maintain accurate record-keeping.
  • Achieve 100% utilization of sales tools to drive sales.
  • Ensure 100% reporting using sales tools.
  • Meet and exceed sales targets.
  • Successfully liaise with both customers and suppliers.
  • Manage multiple projects effectively.

Why FS Connect:

At FS Connect, we are committed to shaping the future of technology solutions for our clients. If you're a self-starter with a passion for innovation and a talent for fostering client relationships, this position offers an exciting opportunity to make a significant impact.


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