Service Delivery Manager

Job SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at BCXP. The successful candidate will be responsible for managing the Call Centre SLA, identifying opportunities for service improvements, and ensuring that ITIL principles are embedded.Key ResponsibilitiesManage the Call Centre SLA and ensure that it is clearly understood...

Job Title: Ops Spec: Service DeliveryWe are seeking a highly skilled Service Delivery Manager to join our team at BCX. As a key member of our Service Delivery team, you will be responsible for overseeing and optimizing the delivery of services within allocated customers.Key Responsibilities:Service Performance Monitoring: Monitor the performance and...

Service Delivery ManagerThe Service Delivery Manager is responsible for overseeing the delivery of services to allocated customers. This role involves desk-based activities, including monitoring service performance, handling service requests, and coordinating with teams to ensure timely resolution of issues. The ideal candidate will ensure healthy client...

Service Delivery ExcellenceThe Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within allocated customers. This role involves desk-based activities, including monitoring service performance, handling service requests, and coordinating with teams to ensure timely resolution of issues. The successful...

Service Delivery ExcellenceThe Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within allocated customers. This role primarily involves desk-based activities, including monitoring service performance, handling service requests, and coordinating with various teams to ensure timely resolution of...

Job SummaryWe are seeking an experienced Operations Manager to join our team at BCXP. The successful candidate will be responsible for managing and controlling the resources required to deliver contracted services to clients.Key ResponsibilitiesSeek effective business solutions and implement improvements in information systems, data management, processes,...

Project Delivery Management ========================= We are seeking a highly skilled Project Delivery Management professional to join our team at Six Sense Consulting. The ideal candidate will have a strong background in project management, with a focus on delivery management and programme management. **Qualifications** --------------- * Bachelor's...

Job Title: Portfolio ManagerWe are seeking a highly skilled Portfolio Manager to join our team at MMI Holdings Ltd. The successful candidate will be responsible for providing oversight to portfolio level value-driven governance for agile product deliveries across Momentum Insure.Key Responsibilities:Ensure that the organization's business and financial...

Job DescriptionWe are seeking a highly skilled Project Delivery Management professional to join our team at Six Sense Consulting.Qualifications:A bachelor's degree in Commerce, Science, Engineering, or a related field is required.A postgraduate degree in a related field is an added advantage.Certification in project management (PRINCE2 Practitioner, PMP,...

Job SummaryWe are seeking a highly skilled and experienced Service Operations Manager to lead and manage our Tier 1 support team within the Incident Response Centre (IRC). The successful candidate will be responsible for overseeing the delivery of services, providing support for IT Service desk offerings and solutions, and ensuring effective and efficient...

Job SummaryWe are seeking a highly skilled Service Operations Manager to lead and manage the support team within the IT Operations Centre (ITOC). The successful candidate will oversee the delivery of services, provide support for IT Service desk offerings and solutions, and ensure effective and efficient Customer Services are delivered according to the...

Job SummaryWe are seeking a highly skilled and experienced Service Operations Manager to lead and manage our Tier 1 support team within the Incident Response Centre (IRC). The successful candidate will be responsible for overseeing the delivery of services, providing support for IT Service desk offerings and solutions, and ensuring effective and efficient...

Job SummaryWe are seeking a highly skilled and experienced Service Operations Manager to lead and manage the support team within the IT Operations Centre (ITOC). The successful candidate will be responsible for overseeing the delivery of services, providing support for IT Service desk offerings and solutions, and ensuring effective and efficient Customer...

Job Title: Technical Service EngineerJob Summary: We are seeking a highly skilled Technical Service Engineer to join our team at Emporium Human Capital. The successful candidate will be responsible for managing the technical department, training academy, and ensuring the correct level of product knowledge and solutions.Key Responsibilities:Manage the...

Job Title: Technical Service EngineerJob Summary:We are seeking a highly skilled Technical Service Engineer to join our team at Emporium Human Capital. As a Technical Service Engineer, you will be responsible for managing the technical department, training academy, and ensuring the correct level of product knowledge and solutions.Key Responsibilities:Manage...

Technical Service ManagerEmporium is seeking a highly skilled Technical Service Manager to oversee the maintenance and development of our IT systems.Key Responsibilities:Analyzing existing IT systems and implementing improved solutions.Establishing project resources and presenting findings to upper management.Collaborating with technical staff to create...

Technical Service ManagerEmporium Human Capital is seeking a highly skilled Technical Service Manager to oversee the maintenance and development of our IT systems.Key Responsibilities:Analyzing existing IT systems and implementing improved solutions.Establishing project resources and presenting findings to upper management.Collaborating with technical staff...

Job Title: Solutions Delivery LeadGijima Holdings is seeking a highly skilled Solutions Delivery Lead to join our team. As a key member of our organization, you will be responsible for leading the delivery of software solutions and ensuring that they meet the highest standards of quality and excellence.Key Responsibilities:Team Coordination: Coordinate tasks...

Emporium Human Capital is seeking a highly skilled Technical Service Manager to oversee the maintenance of our IT systems, develop and implement effective performance management policies, and train new technical staff.Key Responsibilities:Analyzing existing IT systems to identify areas for improvement and developing solutions to enhance their...

Technical Services ManagerEmporium is seeking a highly skilled Technical Services Manager to lead our technical operations team.Key Responsibilities:Manage and oversee the technical services team to ensure seamless delivery of services.Develop and implement technical strategies to improve service quality and efficiency.Collaborate with cross-functional teams...