Housekeeping Team Lead

2 weeks ago


Polokwane, Limpopo, South Africa Bright Search Recruitment (Pty) Ltd Full time
Key Responsibilities

As a Housekeeping Supervisor, you will be responsible for overseeing the daily activities of the housekeeping team, ensuring that all areas of the lodge are clean and well-maintained. This includes conducting regular inspections of guest rooms, public areas, and back-of-house spaces to ensure quality standards are met.

Leadership and Team Management

You will train, mentor, and motivate housekeeping staff to deliver exceptional service in line with the lodge's high standards. This includes assigning duties, allocating shifts, and monitoring the performance of housekeeping staff.

Inventory Management and Guest Services

You will manage stock levels of cleaning supplies, linens, and amenities, ensuring timely replenishment. Additionally, you will address and resolve guest complaints or requests promptly and professionally.

Requirements
  • Experience: Minimum of 2-3 years experience as a Housekeeping Supervisor in a luxury lodge, hotel, or similar high-end hospitality environment.
  • Skills: Strong leadership and organizational skills, with the ability to manage a team and prioritize tasks.
  • Attention to Detail: Meticulous attention to cleanliness and the ability to maintain a high standard of presentation.
  • Communication: Excellent communication and interpersonal skills to interact with staff and guests effectively.
  • Flexibility: Ability to work in a fast-paced environment and manage multiple tasks efficiently.


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