IT Infrastructure Manager
4 weeks ago
At TFG Logistics, we are seeking a highly skilled Systems Administrator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our systems and processes.
Key Responsibilities:
- Verify and validate system data to ensure accuracy and integrity.
- Provide exceptional customer service by scheduling deliveries and communicating with customers.
- Report on postponed orders and ensure timely resolution.
- Print labels for picking and confirm PODs with drivers.
- Brief and debrief drivers on PODs and ensure they have necessary documentation.
- Work on Mahanttan and Wmos dashboards to monitor and report on key metrics.
- Monitor inbound trucks and communicate with drivers to ensure smooth receipt of goods.
- Complete and close loads efficiently.
- Send delivery service reports and ensure order fulfillment is achieved.
- Reallocate damaged stock and endorsements.
- Report on refunded orders and customer complaints.
- Ensure daily cycle count is completed accurately.
Requirements:
- 2-3 years of experience in a similar role.
- Post-matric qualification.
- Preference will be given to candidates from designated groups in terms of the Employment Equity Act.
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