Technical Support Engineer
2 days ago
**Application Support Role**
Metamorph Holdings is seeking an experienced Senior Java Software Engineer to join our team. As a key member of our Application Support team, you will be responsible for ensuring the smooth operation of all applications within the group.
**Responsibilities**
- Providing user access, support, and resolving application issues within agreed SLAs.
- Evaluating and troubleshooting application errors, escalating serious concerns to senior engineers or leads.
- Maintaining knowledge of operating systems, devices, applications, and software to ensure effective front-end and back-end functionality of applications.
**Requirements**
- Degree in Information Technology or related qualification.
- Minimum 5 years experience in Application Support with expertise in XML, Azure, IIS, SLAs.
- Strong knowledge and experience of Microsoft SQL Server, T-SQL, Crystal Reports, Sage X3, and Sage People.
**What We Offer**
A competitive salary package and opportunities for professional growth and development.
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