Travel Advisor

3 days ago


Johannesburg, Gauteng, South Africa Cullinan Holdings Ltd Full time

Are you passionate about creating unforgettable travel experiences? We are seeking an experienced Travel Advisor to join our retail division in Johannesburg.

About the Role

This is a fantastic opportunity for someone who loves everything about travel, from coordinating itineraries to providing world-class customer service. As a Travel Advisor with Cullinan Holdings Ltd, you will be responsible for offering expert advice and providing accurate quotations to customers, ensuring their holiday dreams become a reality.

Responsibilities
  • Offer professional travel advice and provide creative solutions to meet customers' requirements.
  • Successfully achieve sales targets by actively closing sales and converting quotations into bookings.
  • Effectively manage booking administration processes, including planning and preparation of cost itineraries and making flight and accommodation bookings.
  • Maintain high levels of quality and productivity by managing workload and meeting deadlines.
  • Ensure processes are followed to reduce errors and losses and take pride in your work.
Requirements
  • Travel and Tourism Certificate
  • Proficient on a GDS, Amadeus preferred
  • Excellent numeracy and literacy skills
  • 3-5 years of travel industry experience in a retail or tour operator environment is essential with a proven record of reaching sales targets
  • Practical experience with compiling travel packages and creating costings
  • Able to work flexible hours (shift work)
  • Working knowledge of Microsoft Word, Excel, and Outlook
  • Good geographical knowledge
  • Thorough working knowledge of reservations process from input to output
  • Experience with reading and interpreting contracts
  • Ability to meet targets and attention to detail critical
  • Effective communication skills


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