Air Services Centre Ambassador

3 weeks ago


Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

This role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand.

Job Description:

  • Book all aspects of the guest journey including but not limited to Journeys (cruise itineraries), Destinations (shore) experiences, hotels and with a special focus on reserving and managing guest air transportation.
  • Provide best in class luxury service to our Travel Advisors and to international guests, hosting them via phone, Video calls, e-mail, chat
  • Support the Global Sales Organisation by building strong relationships with our Travel Advisor and Guest community.
  • Be an expert and reference in the use of our technology systems, Salesforce and Versonix Seaware to deliver personalised guest experiences.
  • Provide feedback on the quality and efficiency of customer support processes and be able to suggest enhancements

Job Requirements:

  • Minimum of 1 years of experience in a contact center ideally within travel or luxury hospitality and a focus on booking and managing air services;
  • Hospitality mindset – understands the diligence and communication skills needed to deal with luxury, international travelers
  • Fluent in oral and written English, any other language is a plus
  • Confident speaking on the phone/video calls, representing the brand
  • excellent listening and problem solving skills
  • Culturally sensitive to clients from different countries
  • Comfortable using IT systems on a daily basis (knowledge of Versonix Seaware and Sales Force an advantage)
  • Willing to work full time on shifting schedules, including weekends to support global markets and time-zones. 


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Job Purpose:We are seeking passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador – Air Services. In this role, you will focus on booking and managing air transportation, alongside other guest journey services, while providing exceptional customer support.Key Responsibilities:- Book and manage all...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Here's the job advert tailored for the **Experience Centre Ambassador – Japanese Speaking** role:---**Job Title:** Experience Centre Ambassador – Japanese Speaking Job Purpose:We are looking for passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences,...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Job Purpose:We are looking for passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences, support our Global Sales Organization, and contribute to the growth of a start-up luxury brand.Key Responsibilities:- Book all aspects of the guest journey, including...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    We are seeking passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences, support our Global Sales Organization, and contribute to the growth of a start-up luxury brand.Key Responsibilities:- Book all aspects of the guest journey, including cruise...


  • Johannesburg, Gauteng, South Africa Gateway Full time

    Gateway is seeking an experienced Room Service Ambassador to join our team. As a key member of our front of house team, you will be responsible for providing a warm and welcoming service to our guests.The ideal candidate will have a strong background in customer service and be able to work effectively in a fast-paced environment.We offer a competitive...


  • Johannesburg, Gauteng, South Africa Tiger Recruitment Full time

    My client from a Freight Forwarding Company is seeking a Customer Service Controller Air Imports to join their teamCoordinate and control Air freight shipments from collection to final delivery ensuring all shipments are processed and controlled in accordance internal and external requirements including Customs, attending to plant inspector, Port Health and...

  • Brand Ambassador

    2 days ago


    Johannesburg, Gauteng, South Africa Brownsjewellers Full time

    Brand Ambassador - Nelson Mandela SquareJohannesburg, South Africa | Posted on 05/02/2025Founded in 1934, Browns is a family-owned jeweller that crafts the finest diamond jewellery in South Africa. We focus on classic, timeless and sophisticated designs. Making us an iconic brand with a rich heritage.We pride ourselves on offering quintessentially South...


  • Johannesburg, Gauteng, South Africa First Point Group Full time

    Job OverviewThis is an exciting opportunity to join our team as an Account Manager for Data Centre Services.As an Account Manager, you will be responsible for identifying and engaging high-value clients for data centre solutions.Key SkillsProven sales experience in data centre services or related technology solutions.In-depth expertise in data centre...


  • Johannesburg, Gauteng, South Africa Professional Career Services Full time

    Employer Description Company specializes in freight management along with customs clearance services. Job Description Your duties will encompass:Able to handle imports and exports (air & sea) shipments.Know the Incoterms thoroughly.Know the import & export procedures when handling these files.Liaise with overseas offices to make the necessary shipment...

  • Project Manager

    3 days ago


    Johannesburg, Gauteng, South Africa Tangent International Full time

    Senior Project Manager - Data Centre ServicesWe are seeking an experienced Senior Project Manager to lead our Data Centre Services team.The ideal candidate will have a strong background in data centre management, including technical expertise in HVAC, UPS, generators, and DC plant systems.Experience in managing data centre projects, with a focus on project...

  • Service Manager

    4 days ago


    Johannesburg, Gauteng, South Africa Digicall Group Full time

    Job OverviewThis is a leadership role in the Digicall Group, responsible for overseeing call centre operations and managing day-to-day activities. The successful candidate will lead a team of customer service representatives, ensuring they meet performance targets and identify areas for improvement.Key ResponsibilitiesSupervise a team of customer service...


  • Johannesburg, Gauteng, South Africa Browns Jewellers Full time

    Unlock Exceptional Earnings in a World of LuxuryBrowns Jewellers is a leading luxury jeweller with a reputation for crafting exquisite pieces that embody timeless elegance. With a strong presence globally and a commitment to excellence, we're seeking talented individuals to join our team as Luxury Brand Ambassadors.Job Overview: Luxury Brand AmbassadorThis...


  • Johannesburg, Gauteng, South Africa Absa Group Limited Full time

    Job title : Service Centre Consultant (Johannesburg)Job Location : Gauteng, JohannesburgDeadline : March 19, 2025Quick Recommended LinksJobs by Location Job by industries Job SummaryEnhances customer's experience through the provision of excellent service, efficient and professional handling of support queries and requests with the aim of retaining...


  • Johannesburg, Gauteng, South Africa Professional Career Services Full time

    Employer Description Company provides a range of financial products and services. Job Description Your duties will encompass:Act as a brand ambassador in order to grow the in-force book through the sale of personal lines products on behalf of our insurer partners.Educating our customers on the benefits of company product offerings.Maximise policy sales...


  • Johannesburg, Gauteng, South Africa Professional Career Services Full time

    Employer Description Company provides a range of financial products and services. Job Description Your duties will encompass:Act as a brand ambassador in order to grow the in-force book through the sale of personal lines products on behalf of our insurer partners.Educating our customers on the benefits of company product offerings.Maximise policy sales...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Job Purpose This role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand.Core JobBook all aspects of the guest journey including but not limited to Journeys (cruise itineraries),...


  • Johannesburg, Gauteng, South Africa Hlabahlosile Full time

    Job DescriptionAUTOMOTIVE (Tyre) INDUSTRYMatric certificateA tertiary diploma or degree with a focus on Operations or General Management is preferable.5 years of operational experience (Tyre industry preferred)3 years of Sales & Service Centre Management/Supervisor experienceFully competent with and at least 3 year of working experience on the below...


  • Johannesburg, Gauteng, South Africa SFI Group Full time

    SFI Group: HVAC Assistant Job OverviewKickstart your Career in HVAC at SFI Group! We're seeking a skilled HVAC Assistant to join our team of experienced technicians. As an HVAC Assistant, you'll support our team in various roles, including service, installation, maintenance, and repair of heating, ventilation, and air-conditioning systems.Job...


  • Johannesburg, Gauteng, South Africa FriendnPal Full time

    As a Mental Health Student Ambassador, you will play a key role in promoting mental health awareness, supporting FriendnPal's outreach efforts, and engaging with the community to drive positive change. This volunteer position offers an opportunity to develop leadership skills, gain experience in mental health advocacy, and contribute to impactful...


  • Johannesburg, Gauteng, South Africa Fidelity Services Group Full time

    **Job Title:** Retail Site ManagerWe are seeking an experienced and results-driven Retail Site Manager to join our team. As a key member of our retail operations team, you will be responsible for managing three retail outlets at the Mall of Africa Shopping Centre.About the Role:The successful candidate will have a proven track record in shrinkage control,...