Sales and Client Services Manager
4 days ago
As Sales and Client Services Manager, you will play a pivotal role in ensuring the success of our clients through exceptional support and service. You will lead a high-performing team, drive client relationships, and contribute to the development of the Root Knowledge Base. With a focus on user experience and incident management, this role requires strong analytical and problem-solving skills.
We are seeking a seasoned professional with 5+ years of experience in client support, familiar with helpdesk software, and proficient in Atlassian tools. Excellent communication skills and the ability to adapt to changing situations are essential for this position.
Key Responsibilities:- User Experience: Deliver exceptional support and experiences to our clients.
- Manage incidents: Collaborate with cross-functional teams to resolve client issues.
- Drive the follow-up and feedback life-cycle on open client issues escalated to other Root departments.
- Build effective client relationships alongside Client Success and Product teams.
- Ensure all our support channels (e.g., email and Slack) are well-managed and responsive.
- Drive the process to build out the Root Knowledge Base and facilitate more self-service opportunities for clients.
- Provide regular product and feature training to clients.
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Sales Team Lead
4 days ago
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Senior Operations Manager
4 days ago
Cape Town, Western Cape, South Africa Coast and Country Sales Full timeJob Title: Senior Operations ManagerWe are seeking an experienced Sales Team Lead to join Coast and Country Sales. As a key member of our team, you will be responsible for leading our sales operations and ensuring the effective management of our client relationships.Key Responsibilities:• Achieve sales targets by effectively managing client relationships...
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Client Relationship Specialist
4 days ago
Cape Town, Western Cape, South Africa Ad Hoc Client Full timeKey ResponsibilitiesOur ideal candidate will provide technical support and assistance to clients through product recommendations and solutions. They will coordinate with the sales team and other departments to compile detailed costings and quotations, design as per client specifications, and ensure project requirements are met and exemplary service is...
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Client Service Director
1 day ago
Cape Town, Western Cape, South Africa Fidelity Services Group Full timeKey ResponsibilitiesAs a Client Service Director, you will be responsible for maintaining good relations between Fidelity Security Services Group and clients regarding security services rendered.Maintaining contractual requirements with clients.Managing allocated areas to ensure that contractual requirements are met.
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Sales Development Manager
4 days ago
Cape Town, Western Cape, South Africa Ad Hoc Client Full timeJob OverviewWe are seeking an experienced Sales Development Manager to join our team at Ad Hoc Client.This is a key role for someone who wants to establish and maintain long-term business relationships with existing clients, drive sales growth, and contribute to the company's success.
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Client Relationship Manager
4 days ago
Cape Town, Western Cape, South Africa Epsidon Management and Marketing Consultancy Full timeJob SummaryWe are seeking a highly motivated and experienced Internal Sales Account Manager to join our team. In this role, you will be responsible for identifying and pursuing qualified leads, presenting tailored solutions to clients, and negotiating deals to meet sales objectives and quotas.About the PositionThe ideal candidate will have a strong...
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Cape Town, Western Cape, South Africa Ajtechnicaldr Full timeKey ResponsibilitiesThe successful candidate will be responsible for promoting our Retail Mass products, increasing market share, and delivering exceptional client service. Key responsibilities include creating opportunities for client optimization and cross-selling of value-added services, ensuring compliance, quality, and risk management, and monthly...
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Client Services Representative
1 day ago
Cape Town, Western Cape, South Africa Advania UK Full timeWe are seeking a Client Services Representative to join our team at Advania UK, responsible for providing exceptional customer service to our clients.The ideal candidate will have previous experience in sales order processing, administration, and data entry, and will be responsible for supporting the Commercial Team with various tasks, including creating...
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Client Service Expert
4 days ago
Cape Town, Western Cape, South Africa NedBank Full timeRole Overview:Nedbank seeks a highly skilled Client Service Consultant to join its sales and service team. The ideal candidate will possess excellent communication skills, a strong customer focus, and the ability to work effectively in a fast-paced environment.Main Responsibilities:Deliver exceptional client experiences that foster long-term relationships...
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Business Development Director
4 days ago
Cape Town, Western Cape, South Africa Coast and Country Sales Full timeJob Overview:Coast and Country Sales is seeking a highly skilled Business Development Director to lead our sales operations and drive business growth. The ideal candidate will have a strong background in FMCG sales and a proven ability to develop and execute sales strategies that meet business objectives.Responsibilities:• Develop and implement sales...
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Client Service Manager
16 hours ago
Cape Town, Western Cape, South Africa Status Staffing Full timeA recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : Commercial Refrigeration Solutions / Client ServiceBASIC SALARY : Market RelatedSTART DATE : A.S.A.P / ImmediateREQUIREMENTS:Minimum qualification Grade...
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Client Services Manager
1 day ago
Cape Town, Western Cape, South Africa The Recruitment Council Full timeAbout the RoleWe are looking for a skilled Client Services Manager to join our team. As part of the business development team, you will be responsible for providing comprehensive support to the CEO and business development function, including managing client relationships, coordinating service delivery, and facilitating client interactions.The successful...
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Client Service Advocate
3 days ago
Cape Town, Western Cape, South Africa Hans Mahrt and Company (Pty) Ltd Full timeJob SummaryThis role is responsible for providing world-class service to clients and independent financial advisers, building their trust and confidence.Key ResponsibilitiesEmpower clients to make informed investment decisions.Develop strong relationships with clients and advisers.Take ownership of transactions and ensure accurate record-keeping.Contribute...
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Client Acquisition Expert
4 days ago
Cape Town, Western Cape, South Africa DC-MS Financial Services Full timeDc-ms financial services seek sales consultant who can contribute to the success of our company by effectively managing debt and increasing revenue growth.About the JobThe role involves developing and maintaining strong relationships with clients to increase revenue growth and utilizing negotiation skills to persuade customers and close deals...
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Client Service Specialist
1 day ago
Cape Town, Western Cape, South Africa Securitas™ Financial Group Full timeAre you a results-driven individual with a passion for delivering exceptional service? Do you have experience in the financial services industry and a proven track record of business success?About the JobWe are seeking a highly skilled Client Service Specialist to join our business team in Cape Town. This is a permanent position that offers a market-related...
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Sales Account Manager
4 days ago
Cape Town, Western Cape, South Africa Epsidon Management and Marketing Consultancy Full timeJob OverviewEpsidon Management and Marketing Consultancy is seeking a highly skilled Internal Sales Account Manager to join our team. In this role, you will be responsible for achieving sales targets and collaborating with clients at various levels to ensure a seamless sales experience.About the RoleThe ideal candidate will have a strong comprehension of and...
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Customer Service
2 weeks ago
Cape Town, Western Cape, South Africa One and Only Direct Full timeRole Description: We are seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Customer Service Representative. This is a full-time, on-site role at One and Only Direct in Cape Town. As the primary point of contact for our customers, you will be responsible for:Addressing inquiriesResolving complaintsProcessing...
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Customer Service
2 days ago
Cape Town, Western Cape, South Africa One and Only Direct Full timeRole Description: We are seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Customer Service Representative. This is a full-time, on-site role at One and Only Direct in Cape Town. As the primary point of contact for our customers, you will be responsible for:Addressing inquiriesResolving complaintsProcessing...
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Client Service Deliverer
4 days ago
Cape Town, Western Cape, South Africa Allan Gray Full timeCareer OpportunitiesAllan Gray offers a wide range of career opportunities for individuals who are passionate about long-term investing and customer service. As an Investment Service Consultant, you will have the opportunity to work with a dynamic team, gain in-depth knowledge of our products, and develop your skills and competencies. We are committed to...
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Cape Town, Western Cape, South Africa Ad Hoc Client Full timeJob Summary: We are seeking a highly skilled Business Development Specialist to join our team in Cape Town. The successful candidate will be responsible for identifying and developing new business opportunities for warehousing related services, as well as maintaining and growing existing business through cross-selling opportunities.About the Role: Key...