Tour Operating Specialist

5 days ago


Cape Town, Western Cape, South Africa C40 Cities Full time

Create Memorable Luxury Travel Experiences

C40 Cities is a leading tour operating company that seeks a highly skilled Senior Tour Consultant to create bespoke itineraries for luxury travel experiences. As a key member of our team, you will be responsible for developing and implementing effective strategies to design and cost itineraries, building strong relationships with internal clients and suppliers, and delivering exceptional client and guest relationship management.

Responsibilities:

  1. Develop and implement effective strategies to design and cost itineraries for luxury travel experiences
  2. Liaise with internal clients and suppliers to ensure seamless delivery of services
  3. Sell Southern Africa travel packages to new enquiries and build strong relationships with clients
  4. Ensure efficient and profitable operations, maintaining a high level of product knowledge across the luxury market
  5. Provide exceptional client and guest relationship management, ensuring high levels of satisfaction and loyalty

Qualifications:

  • 5+ years' experience in Southern Africa Inbound Tour Operating (preferably with 5 years' Southern Africa expertise)
  • Strong CRM & Operating systems experience, with a proven track record of delivering results
  • Proven travel sales experience – direct to internal business client, with a focus on building strong relationships
  • Excellent supplier communications and booking experience, with a focus on delivering exceptional customer service
  • Demonstrated ability to develop and maintain product knowledge, innovation, and development skills
  • E-marketing and Social Media exposure an advantage


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