Group Tour Coordinator

2 days ago


Cape Town, Western Cape, South Africa Executive Placings Full time

Executive Placings is seeking an accomplished Travel Industry Specialist to lead the creation of high-quality tour products for our valued clients. Based in Cape Town, this position balances remote work with on-site responsibilities and offers a stimulating environment for professional growth.

Required Skills:

  1. Relevant tertiary qualifications advantageous
  2. Minimum four years of experience in Destination Management Companies, focusing on group tours
  3. Advanced proficiency in Tourplan software
  4. Language skills in foreign languages beneficial

Key Responsibilities:

  1. Secure new business opportunities and estimate product costs accurately
  2. Develop and present innovative, tailor-made itineraries to meet client expectations
  3. Efficiently manage bookings and confirmations within Tourplan
  4. Negotiate with suppliers to secure competitive rates and favorable cancellation policies
  5. Effectively manage groups, tours series, and FIT bookings
  6. Engage in supplier training and workshops to stay updated
  7. Reduce transaction turnaround time
  8. Demonstrate superior communication skills and deliver exceptional customer care
  9. Stay informed about industry news, supplier changes, and product updates
  10. Embark on educational and familiarization trips as required
  11. Provide professional support during 24-hour emergency situations


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