Logistics and Supply Chain Operations Manager
3 weeks ago
Mayfly Agri (Pty) Ltd is seeking a highly skilled Logistics and Customer Service Manager to oversee logistics activities, develop relationships with logistics service providers, and ensure timely deliveries and high levels of customer satisfaction.
Key Responsibilities:- Oversee logistics activities, including sea, air, and road freight, warehousing, customs clearance, and insurance.
- Develop relationships with logistics service providers and coordinate order placement, tracking, and issue resolution.
- Capture and monitor customer sales orders, delivery notes, and proof of deliveries, keeping track records of sales and purchase flow, providing invoices to customers, and assisting the accounting department in State of Account reconciliation when necessary.
- Ensure timely deliveries and high levels of customer satisfaction.
- Serve as the primary contact for customers and suppliers, addressing inquiries and managing order-related logistics activities.
- Manage warehousing operations, ensuring optimal inventory levels and effective stock rotation.
- Implement inventory management best practices, regularly reviewing stock levels to meet market demands.
- Formalize and document logistics and customer service processes, proposing and implementing optimizations to improve efficiency and reduce costs.
- Collaborate with cross-functional teams to identify and eliminate bottlenecks, enhancing service levels.
- Engage with local customers, gathering feedback to tailor logistics and customer service practices to South African market needs.
- Work closely with the Mauritius-based team to ensure alignment on customer service standards and process improvements.
- Compare freight quotes and select the most suitable options, ensuring the best balance of on-time delivery, cost efficiency, and service quality.
- Maintain relationships with freight providers to stay updated on market rates and negotiate terms that align with business objectives.
Please note that subsequent to the screening and shortlisting process, all further communication will be entered into, only with the shortlisted candidates.
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Logistics and Supply Chain Manager
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Midrand, Gauteng, South Africa Mayfly Agri (Pty) Ltd Full time{"Successful Candidate Profile\We are seeking a highly skilled Logistics and Customer Service Manager to join our team at Mayfly Agri (Pty) Ltd. The ideal candidate will have a strong background in logistics and customer service, with a proven track record of managing complex logistics networks and ensuring timely deliveries to customers.\\Key...
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Supply Chain Professional
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Supply Chain Coordinator
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2 weeks ago
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