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Operational Agility Specialist

1 week ago

Randburg, Gauteng, South Africa The Recruitment Council Full time

Operational Agility Specialist is a key role at The Recruitment Council, responsible for advancing our organisation's process excellence, innovation, and delivery standards.

Key Responsibilities:
  • Develop and execute methods to analyse and optimise business processes, driving transformative initiatives through a Centre of Excellence (CoE).
  • Foster a culture of continuous improvement, aligning processes with strategic objectives and ensuring regulatory compliance.
  • Lead the CoE in designing, implementing, and refining business processes, transitioning from product-centric processes to customer journey-focused methodologies.
  • Evaluate and implement new technologies to create innovative, competitive advantages, promoting a culture of innovation using tools like idea platforms, jam sessions, and hackathons.

Requirements:

  • Bachelor's degree in Business Administration, Management, Information Systems, or a related field, with a proven track record in planning and organising resources within a dynamic environment.
  • A Master's degree or MBA, with 10+ years of progressive experience in business process leadership roles and 5+ years in a management position with a strong focus on innovation and transformation.