Bodyshop Service Advisor Position
1 month ago
At The Legends Agency, we are seeking a highly skilled and customer-focused Bodyshop Service Advisor to join our team in Pretoria.
Job DescriptionAs a Bodyshop Service Advisor, you will play a crucial role in ensuring seamless communication with customers, providing exceptional service, and maintaining accurate records.
- Welcome customers warmly and provide clear explanations of work to be carried out and correct repair processes.
- Handle customer inquiries efficiently and effectively.
- Assist with scheduling appointments and follow up with the Bodyshop to ensure timely completion of tasks.
- Maintain accurate databases and records, including daily report sheets.
Some of your key responsibilities will include:
- Providing top-notch customer service and resolving inquiries efficiently.
- Answering phones in a courteous and timely manner.
- Completing paperwork on time and updating daily reports.
- Informing customers about delays or additional work promptly.
To be successful in this role, you will need:
- A Matric certificate.
- A valid driver's license.
- At least three years of experience in a similar position.
- Experience in a Bodyshop environment is advantageous.
- Excellent customer service and communication skills.
- The ability to explain technical information clearly and concisely.
- Strong organizational skills and attention to detail.
We offer a competitive salary, estimated at R250,000 per annum, plus benefits that reflect the value we place on our employees' hard work and dedication. If you are passionate about delivering exceptional service and have a keen eye for detail, please apply today
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