Desktop Support Specialist
5 days ago
Job Summary:
We are seeking a highly skilled Desktop Support Specialist to join our team at Network Recruitment. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and ensuring the smooth operation of our desktop systems.
Key Responsibilities:
- Incident Management: Respond to and resolve technical incidents in a timely and efficient manner, ensuring minimal disruption to our clients' operations.
- ISM Tool Utilization: Effectively use the ISM Tool to manage daily tasks, meet service level agreements, and optimize our technical support processes.
- Hardware and Software Management: Commission and decommission domain and non-domain machines using SCCM, deploy software via SCCM, and ensure compliance with standard procedures.
- Audio-Visual and Printer Support: Provide expert support for audio-visual setups, video conferencing, printers, and Azure Virtual Desktop (AVD), ensuring seamless integration with our clients' systems.
- Documentation and Troubleshooting: Maintain accurate documentation of procedures and troubleshoot complex technical issues effectively.
- After-Hours Support: Be available for after-hours support when necessary, providing 24/7 technical assistance to our clients.
Requirements:
- Technical Expertise: Possess strong technical skills, including proficiency in SCCM, Office 365, Windows 10/11, and smart device support.
- Problem-Solving Skills: Demonstrate excellent problem-solving skills, with the ability to work well under pressure and think critically.
- Communication Skills: Possess excellent communication skills, with the ability to articulate technical information to both technical and non-technical stakeholders.
- Qualifications and Experience: Hold a minimum of 6 years of experience in desktop support and relevant technical qualifications (Microsoft, CompTIA, SCCM, Azure, AWS).
Why Network Recruitment?
We value our employees' expertise and are committed to helping them grow in their careers. If you're a motivated and experienced Desktop Support Specialist looking for a challenging and rewarding role in IT, we encourage you to apply.
-
Desktop Support Specialist
4 days ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob SummaryDimension Data is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our staff, ensuring that all computer systems and peripherals are functioning properly and efficiently.Key ResponsibilitiesHandle and resolve technical issues reported by staff...
-
Senior Desktop Support Specialist
5 days ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeAbout the RoleWe are seeking a highly skilled Senior Desktop Support Specialist to join our team at Communicate Recruitment. As a key member of our IT department, you will be responsible for providing top-notch desktop support to our clients.Key ResponsibilitiesProvide technical support for desktop computers, laptops, and mobile devicesTroubleshoot and...
-
Senior Desktop Support Specialist
3 days ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Summary:We are seeking a highly skilled Desktop Support Specialist to join our team at Communicate Recruitment. As a key member of our technical support team, you will be responsible for providing top-notch desktop support to our clients.Key Responsibilities:Provide technical support for desktop computers, laptops, and mobile devicesTroubleshoot and...
-
Senior Desktop Support Specialist
13 hours ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob SummaryThe purpose of the Desktop Support Specialist role at WNS Global Services is to provide reactive and proactive support and maintenance of the IT Desktop Services & infrastructure through effective incident management, fault diagnosis, repair, preventative maintenance, and daily service tasks.Key ResponsibilitiesMaintain and support the WNS...
-
Desktop Support Specialist
5 days ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeJob Summary:Network Recruitment is seeking a highly skilled Desktop Support Analyst to join our team. As a Desktop Support Analyst, you will be responsible for providing technical support to our employees, ensuring that their desktops and laptops are running smoothly and efficiently.Key Responsibilities:Provide onsite support for resolving daily incidents...
-
Desktop Support Specialist
6 days ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob SummaryThe purpose of the Desktop Support Technician role at WNS Global Services is to provide proactive and reactive support and maintenance of the IT Desktop Services and infrastructure through effective incident management, fault diagnosis, repair, preventative maintenance, and daily service tasks.Key ResponsibilitiesMaintain and support the WNS...
-
Tier 1 Desktop Support Specialist
6 days ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeJob Title: Junior Desktop Support Technician (Tier 1)Location: Central TeamContract Type: ContractualSalary: R15,000 per monthOverview: The Legends Agency is seeking highly motivated Junior Desktop Support Technicians with at least one year of desktop support experience to join our team on a contractual basis. As a Tier 1 Desktop Support Specialist, you will...
-
Desktop Support Specialist
4 days ago
Cape Town, Western Cape, South Africa Insphired Full timeJob SummaryInsphired is seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our users across various locations.Key ResponsibilitiesRemote User Support: Provide timely and effective remote support to users, ensuring minimal downtime...
-
Desktop Support Specialist
5 days ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeJob DescriptionNetwork Recruitment is seeking a highly skilled Desktop Support Engineer to join our team. As a key member of our operational team, you will play a vital role in providing technical expertise and support for our desktops, servers, and networks.Key Responsibilities:Manage the Service Desk: Log incidents, provide L1 telephonic support, and...
-
Desktop Infrastructure Specialist
6 days ago
Cape Town, Western Cape, South Africa IOCO Full timeJob Summary:iOCO Infrastructure Services is seeking a skilled Desktop Infrastructure Specialist to join our team. As a key member of our technical services team, you will be responsible for designing, deploying, managing, and maintaining desktop infrastructure within our organization.Key Responsibilities:Provide remote user support to users across various...
-
Junior Desktop Support Specialist
6 days ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob SummaryWe are seeking a highly skilled and experienced Desktop Support Technician to join our team at WNS Global Services. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our computer systems and infrastructure.Key ResponsibilitiesIncident...
-
Desktop Support Technician
6 days ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob SummaryWe are seeking a highly skilled and experienced Desktop Support Technician to join our team at WNS Global Services. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our computer systems and infrastructure.Key ResponsibilitiesIncident...
-
IT Support Specialist
4 days ago
Cape Town, Western Cape, South Africa THE SKILLS MINE (PTY) LTD Full timeKey ResponsibilitiesProvide first-level technical support to end-users via in-person assistance and technical guidanceTroubleshoot and resolve hardware, software, and network issues to ensure optimal system performanceInstall, configure, and maintain computer hardware, operating systems, and applications to meet business requirementsEnsure that software...
-
Endpoint Support Specialist
6 days ago
Cape Town, Western Cape, South Africa Hire Resolve Full timeJob SummaryHire Resolve is seeking a skilled and motivated Endpoint Support Specialist to join our team. As an Endpoint Support Specialist, you will play a crucial role in providing technical support, troubleshooting, and maintenance of endpoints such as desktops, laptops, and mobile devices.Key ResponsibilitiesProvide technical support and troubleshooting...
-
IT Support Specialist
5 days ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Network Recruitment. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients.Key ResponsibilitiesHardware and Software Support: Install, configure, and troubleshoot PCs and software components to ensure optimal...
-
Senior IT Support Specialist
4 days ago
Cape Town, Western Cape, South Africa Silk Road Consulting (Pty) Ltd Full timeJob Title: Senior IT Support SpecialistAbout the Role:We are seeking a highly skilled and experienced Senior IT Support Specialist to join our team at Silk Road Consulting (Pty) Ltd. As a key member of our IT department, you will be responsible for providing technical support and maintenance to our company's hardware, software, and networks.Key...
-
IT Support Specialist
4 days ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeJob DescriptionWe are seeking a highly skilled and motivated IT Support Specialist to join our team at West Coast Personnel. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key Responsibilities:Technical Support: Provide timely and effective technical support to clients and...
-
IT Support Specialist
6 days ago
Cape Town, Western Cape, South Africa Competitive Capabilities International Full timeJob SummaryCompetitive Capabilities International (CCi) is seeking a highly skilled and motivated IT Support Specialist to join our dynamic IT Team. As a key member of our team, you will be responsible for delivering high-quality on-site and remote technical support to our organization.About the RoleThe IT Support Specialist will be responsible for...
-
Infrastructure Support Specialist
1 day ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Summary:We are seeking a highly skilled Infrastructure Support Specialist to join our team at Communicate Recruitment. As a key member of our IT department, you will be responsible for managing our cloud platforms and ensuring the smooth operation of our local and remote IT infrastructure.Key Responsibilities:Manage cloud platforms and troubleshoot...
-
Endpoint Support Specialist
6 days ago
Cape Town, Western Cape, South Africa Hire Resolve Full timeJob Summary:Hire Resolve is seeking a skilled and experienced Endpoint Support Specialist to join their team. The ideal candidate will be responsible for providing technical support, troubleshooting, and maintenance for endpoint devices such as desktops, laptops, tablets, and smartphones.Key Responsibilities:Provide technical support and troubleshooting for...