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Infrastructure Support Specialist

2 months ago

Cape Town, Western Cape, South Africa Communicate Recruitment Full time

Job Summary:

We are seeking a highly skilled Infrastructure Support Specialist to join our team at Communicate Recruitment. As a key member of our IT department, you will be responsible for managing our cloud platforms and ensuring the smooth operation of our local and remote IT infrastructure.

Key Responsibilities:

  • Manage cloud platforms and troubleshoot issues to ensure optimal performance
  • Diagnose and resolve complex technical issues related to servers, networks, and video conferencing
  • Monitor and maintain network infrastructure to ensure security and connectivity
  • Collaborate with local and remote teams to provide exceptional IT support
  • Stay up-to-date with the latest ITIL frameworks and best practices

Requirements:

  • Proven experience in IT desktop and infrastructure support
  • Strong knowledge of server technologies and network protocols
  • Excellent communication and collaboration skills
  • Familiarity with ITIL frameworks and best practices
  • IT certifications like CompTIA Server+, Network+, or Cisco CCNA are a plus

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)