Solutions Consultant

6 days ago


Durban, KwaZulu-Natal, South Africa Telebest Full time
Job Title: Solutions Specialist

Telebest is seeking a highly skilled Solutions Specialist to join our team in KZN. As a key member of our sales team, you will be responsible for maintaining and managing existing relationships with customers and franchises, identifying new business opportunities, and providing exceptional customer service.

Key Responsibilities:
  • Maintain and manage existing relationships with customers and franchises to ensure continued business growth and customer satisfaction.
  • Identify new business opportunities and develop strategies to pursue them, including identifying the need for company software solutions within every opportunity.
  • Prepare professional presentations and proposals to showcase our software solutions and services.
  • Explain the technology and pricing models to customers and provide them with updated technical information and advice.
  • Highlight to customers their needs and the potential solution, and facilitate training and assist the franchise's sales staff with product demonstrations.
  • Monitor sales manager's implementation of budgets and targets, and develop a customer relationship to ensure availability when the customer is ready to purchase a solution.
  • Successfully handle any objections the customer may have, and define, articulate, and present cost recovery solutions propositions as a trusted advisor.
  • Consultative approach to selling software solutions, and be professional, punctual, and courteous at all times when dealing with customers.
  • Maintain a comprehensive and updated knowledge of company Ltd software solution products and technologies, and maximize sales performance on monthly sales budgets, targets, and goals.
Requirements:
  • Minimum Matric.
  • 5 to 8 years related experience.
  • Strong sales experience in the software solutions space.
  • Must be able to work under pressure.
  • Attention to detail and accountability.
  • Must be self-driven, innovative, and a strong team player and motivated person.


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