Team Performance Coach

About the RoleFidelity Services Group is looking for a talented Performance Coach to join our team. In this role, you will be responsible for coaching and mentoring teams to elevate service quality and efficiency, identifying areas for improvement and implementing strategies to address them.ResponsibilitiesTraining Program Development: Develop and deliver...

Key Responsibilities:As a Performance Improvement Coach, you will be responsible for ensuring that agents adhere to quality standards and procedures, monitoring and evaluating performance, identifying areas of improvement, and ensuring consistency in delivering high-quality customer experience. Key responsibilities include:Developing and implementing...

Contact Centre Team Coach Based in Randburg Fixed term contract until November 2026The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the...

Contact Centre Team Coach Based in Randburg Fixed term contract until November 2026The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the...

Contact Centre Team Coach Based in RandburgThe position of the Team Leader is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach  is also expected to work within all teams of the Contact Centre to ensure that the APS...

Role SummaryWe are looking for a seasoned Quality Assurance Coach with a passion for driving excellence in customer experience. As a key member of our team, you will be responsible for ensuring that agents adhere to quality standards and procedures, monitoring and evaluating performance, identifying areas of improvement, and delivering high-quality customer...

Pridwin Preparatory School, a leading boys' prep school, seeks an experienced and passionate Rugby Coach to join our dynamic sports department.Key Responsibilities:Lead engaging rugby training sessionsDevelop players' skills and teamworkPrepare teams for competitive fixtures and tournamentsThe ability to coach multiple sports will be advantageous.

Pridwin Preparatory School requires a Rugby Coach to lead our sports department. Key qualifications include playing rugby at a competitive level, holding IRB Level 1 Coaching Certification, and being BokSmart Certified.The coach will be responsible for planning and conducting rugby training sessions, developing player skills, and preparing teams for...

Job Title: Team Leader - Saves/New AcquisitionJob Summary:We are seeking an experienced Team Leader to oversee our Saves/New Acquisition team at Vodacom. The successful candidate will be responsible for driving customer retention and acquisition growth, leading a team of agents, and ensuring exceptional customer service.Key Responsibilities:Lead and manage a...

The Team Leader - Outbound Debt Collection role at Afrikan People Intelligence requires a strong leader who can drive results and develop a high-performing team. The ideal candidate will have a proven track record of meeting targets and deadlines, as well as excellent leadership and coaching skills.Responsibilities:Develop and implement strategies to drive...

**Job Overview:**Afrizan People Intelligence (PTY) LTD is seeking an experienced Team Leader to lead and develop a team of Outbound Debt Collection Agents.Key Responsibilities:Drive daily and monthly production and achievement of set targets and SLAs.Provide accurate daily reporting on individual and team performance.Develop and coach team members in...

**About the Role:**This Senior Outbound Call Center Team Lead position requires a results-driven leader who can develop and motivate a team of Outbound Debt Collection Agents.Key Responsibilities:Develop and implement strategies to drive team performance and achieve set targets.Maintain accurate records and reports on team performance and achievements.Coach...

Sales DetailsThe sales representative will be responsible for calling pre-qualified leads, aiming to achieve 100% of target or more. Bonuses will be awarded for reaching targets, and a sales coach will provide guidance and support to develop and hone sales skills.A basic salary of R2,000 per week is offered, in addition to uncapped commission, with no...

We are looking for a skilled Team Leader to join our Outbound Debt Collection team at Afrikan People Intelligence. The ideal candidate will have a strong background in debt collection, excellent leadership skills, and the ability to drive a high-performing team.Key Tasks:Develop and implement strategies to drive daily and monthly production and achievement...

**Job Description:**The Senior Outbound Call Center Team Lead will be responsible for leading and developing a team of Outbound Debt Collection Agents at Afrizan People Intelligence (PTY) LTD.Key Responsibilities:Develop and implement strategies to drive team performance and achieve set targets.Maintain accurate records and reports on team performance and...

MUSE Consultancy Services is a leading consulting company that specializes in resourcing, recruitment, and outsourcing of software development teams.Job Description:We are seeking an experienced Application Development Manager to lead our team of engineers in developing applications for various platforms. As the Application Development Manager, you will...

Job SummaryWe are seeking a highly skilled and experienced Customer Experience Supervisor to join our Installation Support department at Tracker South Africa. As a key member of our team, you will be responsible for managing staff, handling customer escalations, identifying opportunities, and setting targets.Marketing Strategy Execution: Develop and...

Job DescriptionWe are looking for a Sales Performance Manager to join our sales team at Globevest Group. As a key contributor to our business, you will be responsible for driving sales growth and achieving sales targets.Main Responsibilities:Develop and implement sales strategies to drive revenue growthMonitor and analyze sales performance to identify trends...

Role DescriptionThe Performance Optimization Lead is responsible for developing and implementing strategic initiatives to drive performance improvement across the contact centre. This includes analyzing current processes, identifying opportunities for improvement, and developing solutions to address them.Key Responsibilities:Lead cross-functional teams to...

Job SummaryWe are seeking an experienced Financial Manager to manage one of our product verticals.The ideal candidate will have a minimum of 5 years' experience in insurance, specifically in campaign performance and campaign optimisation.Tertiary Education is a requirement. Experience in client relationship management and Call Centre sales is also...