High-Performance Call Centre Team Lead

Job OverviewKontak Recruitment seeks a seasoned Call Centre Manager with expertise in CRM system implementation and team leadership. The ideal candidate will possess excellent communication skills and be able to drive customer satisfaction and loyalty.ResponsibilitiesThe successful candidate will lead the inbound call centre team, focusing on delivering...

Call Centre Manager (JB5091)RandburgR35 000 – R50 000 per monthWe are seeking an experienced Call Centre Manager with a proven track record in implementing CRM systems and managing high-performing inbound call teams. This role requires a strong focus on customer service excellence, operational efficiency, and leveraging technology to enhance customer...

Call Centre Manager (JB5091)RandburgR35 000 – R50 000 per monthWe are seeking an experienced Call Centre Manager with a proven track record in implementing CRM systems and managing high-performing inbound call teams. This role requires a strong focus on customer service excellence, operational efficiency, and leveraging technology to enhance customer...

Job DescriptionWe are seeking an experienced Call Centre Manager with a proven track record in implementing CRM systems and managing high-performing inbound call teams. This role requires a strong focus on customer service excellence, operational efficiency, and leveraging technology to enhance customer interactions.About the RoleThis position leads and...

We're excited to find a talented Customer Service Operations Lead who can drive excellence in our inbound call centre. If you have a passion for enhancing customer experiences and optimizing operations, we'd love to hear from you.About the Job:The successful candidate will have a strong background in CRM implementation and management, as well as extensive...

Job title : Call Centre AgentJob Location : Gauteng, RandburgDeadline : March 25, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionProvide customers with exceptional service by ensuring that they are served promptly, understanding their needs and processing their requests. Deliver individual results through personal effort and...

Join Our Team as an Inbound Call Centre ManagerKontak Recruitment is a dynamic company that values innovation and customer satisfaction. We're currently seeking an experienced Inbound Call Centre Manager to join our team.About the Position:The successful candidate will be responsible for leading and overseeing the inbound call centre team, implementing CRM...

Kontak Recruitment is seeking an experienced Contact Centre Manager to lead our inbound call centre team. The ideal candidate will have a proven track record in implementing CRM systems and managing high-performing teams.About the Role:We are looking for a skilled professional who can develop and enforce customer service strategies, ensuring high...

About the Job:This is an office-based role with standard hours, requiring strong communication, problem-solving skills, and attention to detail. The ideal candidate will be proactive, customer-focused, and able to manage multiple tasks in a fast-paced environment.Responsibilities:Key responsibilities include:Managing inbound and outbound calls regarding...

We are seeking a skilled Customer Experience Management Director to lead our customer care team in South Africa.About the RoleThe successful candidate will provide strategic leadership and oversight for customer care operations, managing multiple customer-facing teams across voice and digital channels. This includes implementing effective customer...

About the JobKontak Recruitment is seeking a skilled Call Centre Manager with extensive experience in CRM system implementation and team management. The successful candidate will be responsible for driving customer satisfaction and loyalty by developing and enforcing customer service strategies.Key ResponsibilitiesLead the inbound call centre team to deliver...

Contact Centre Team Coach Based in Randburg Fixed term contract until November 2026The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the...

Contact Centre Team Coach Based in Randburg Fixed term contract until November 2026The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the...

Contact Centre Team Coach Based in RandburgThe position of the Team Leader is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach  is also expected to work within all teams of the Contact Centre to ensure that the APS...

Join Betway Africa as a Customer Service Team LeadWe're part of a leading online gaming company, dedicated to delivering exceptional customer experiences. As a Customer Service Team Lead, you'll be at the forefront of our Contact Centre, ensuring that every interaction with our customers is nothing short of outstanding.You'll oversee a team of talented...

The purpose of the Team Leader: Outbound Sales is to lead, supervise, coach and mentor high paced outbound Contact Centre Agents in conjunction with the Contact Centre objectives and as such establishing excellent and consistent standard of service and compliance from the Agents.The Team Leader will create an effective support team and cultivate strong...

About the RoleWe are seeking a highly experienced and skilled professional to join our team as an Insurance Campaign Lead Manager. The successful candidate will be responsible for managing one of our product verticals, including campaign performance and client relationships.Key Responsibilities:Utilise data and reporting to understand campaign performance...

Customer Service AgentsBased in RandburgShifts between 08:00 am- 18:00 pmWorking from Monday to SaturdayOVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate with customers professionally...

Customer Service AgentsBased in RandburgShifts between 08:00 am- 18:00 pmWorking from Monday to SaturdayOVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate with customers professionally...

Based in RandburgShifts between 07:00 am- 21:00 pmWorking from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate with...