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Lodge Operations Director

2 months ago

Johannesburg, Gauteng, South Africa Wild Dreams Hospitality Full time
Key Responsibilities

We are seeking a highly skilled and experienced Lodge Manager to join our team at Wild Dreams Hospitality.

The successful candidate will be responsible for:

  • Leading the Lodge Team: Supervise and motivate a team of hospitality professionals to deliver exceptional guest experiences.
  • Operational Management: Oversee the day-to-day operations of the lodge, ensuring seamless delivery of services and high standards of quality.
  • Guest Services: Develop and implement strategies to enhance guest satisfaction and loyalty.
  • Financial Management: Manage budgets, forecasts, and financial reports to ensure the lodge's financial performance meets expectations.
  • Market Intelligence: Stay up-to-date with industry trends, competitor analysis, and market research to inform business decisions.

Requirements

  • Senior Hospitality Experience: Minimum of 3 years in a senior management position within the hospitality industry.
  • Driver's License and Transport: Must hold a valid driver's license and own reliable transportation.
  • Computer Literacy: Proficient in Microsoft Office Suite and other relevant software.
  • Target-Oriented: Proven track record of meeting targets and exceeding expectations.
  • Market Knowledge: Good understanding of the market, products, and international trends.
  • Attention to Detail: Excellent attention to detail and ability to maintain high standards.
  • Guest Focus: Strong guest-focused philosophy and excellent communication skills.
  • Teamwork: Ability to work well in a team, with a positive attitude, enthusiasm, and good emotional control.
  • Time Management: Excellent time management skills and ability to prioritize tasks effectively.
  • Initiative: Creative flair, use of initiative, and proactive approach to problem-solving.
  • Pressure Management: Ability to work under pressure and maintain composure in challenging situations.

What We Offer

As a Lodge Manager at Wild Dreams Hospitality, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package.

We are committed to providing ongoing training and development opportunities to ensure your success in this role.

If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application.