Sales Representative

3 weeks ago


Johannesburg, Gauteng, South Africa Platinum Placements Full time

Sales Representative Job Description

At Platinum Placements, we are seeking a highly motivated and experienced Sales Representative to join our team. As a Sales Representative, you will be responsible for identifying and pursuing new business opportunities, building and maintaining relationships with existing clients, and driving sales growth.

Key Responsibilities:

  • Activity Budgeting:
    • Create a personal sales budget based on potential clientele, revenue generated previously, and developed clients.
    • Ensure estimations and assumptions used for creating the budget are reasonable.
  • Sales Activity:
    • Identify potential customers and point of contact in line with designated area and allotted sector.
    • Contact potential customers through cold calls and meetings.
    • Understand customer needs and minimum business requirements.
    • Attempt cross-selling with the organization and related entities.
    • Coordinate with other departments/functions to verify feasibility of providing requested services.
    • Coordinate with pricing team; prepare quotations and obtain approval for margin charged (wherever required).
    • Document booking of services from the client.
    • Maintain a database of clients which are classified as potential, onboarded, and developed clients.
    • Ensure any information obtained from the market, especially material updates regarding customer, expected trends, etc. are timely reported to the team leader and head of department.
    • Actively participate in trade fairs, exhibitions, industry conferences, etc. to expand market recognition and organization's network.
    • Ensure appropriate documentation is obtained from the client for internal due diligence and system onboarding processes.
    • Design and document customer SOPs; including billing details, reporting requirements, etc.
    • Adhere to ICS developed by the line manager and department head.
  • Customer Relationships:
    • Build and maintain relationships with potential, onboarded, and developed customers.
    • Identify potential clients' concerns or issues faced and provide feasible business solutions through organization's products & services and report the same to the line manager.
    • Communicate with customers with regards to their expectations, feedback, and experience from the time of onboarding until the completion of the service.
    • Coordinate with customer service in handing over onboarded or developed customer under them.
  • Reporting:
    • Report weekly on potential customers contacted, onboarded customers, confirmed bookings, etc.
    • Report monthly on revenue generated against the pre-determined sales targets.
    • Report daily on EFS, daily sales calls, meetings, and the next step.

Requirements:

  • Must have a valid driver's license and own vehicle.
  • Must have in-depth knowledge of the Logistics Industry.
  • Good knowledge of domestic relocations industry and customer demand pattern.
  • Deep understanding of global mobilization of household items, equipment, people, etc.

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