Reception and Switchboard Coordinator
1 week ago
The Receptionist/Switchboard Operator will be responsible for maintaining a high level of customer satisfaction and ensuring the smooth operation of services. This involves providing excellent customer service, managing data, and adhering to company policies and procedures.
Main Responsibilities- Provide exceptional customer service by maintaining a positive attitude and being welcoming to clients and visitors.
- Manage telephone calls efficiently and effectively, using good communication skills.
- Build rapport with clients by using accurate voice, tone, pitch, body language, and gestures.
- Attend to customer complaints and concerns promptly, facilitating satisfactory resolution.
- Provide timely referrals to staff or business centers for appointments or other assistance.
- Exercise courteous mannerism and appropriate greeting and closing techniques.
- Act as a chaperone for clients when required.
- Answer incoming telephone calls and determine the purpose of each call.
- Assist with administrative duties as needed by the Business Support Team.
- Matric - Essential
- Relevant qualification - Advantageous
- Minimum 2 years proven work experience as a corporate receptionist within the financial services industry.
- Knowledge of customer service practices and principles.
- Ability to speak more than 2 languages.
-
Reception and Switchboard Coordinator
2 weeks ago
Cape Town, Western Cape, South Africa Tsebo Solutions Group Full timeJob ResponsibilitiesThe Reception and Switchboard Coordinator will be responsible for providing exceptional customer service, managing switchboard duties, and maintaining a high level of professionalism in a fast-paced environment.Key responsibilities include:Answering and directing phone calls in a timely and courteous manner;Responding to inquiries and...
-
Reception and Switchboard Manager
2 weeks ago
Cape Town, Western Cape, South Africa Alexforbes Full timeWe are looking for a skilled Reception and Switchboard Manager to join our team at Alexforbes in Cape Town. The successful candidate will be responsible for ensuring that all reception functions are carried out in accordance with agreed procedures, protocols and time-scales.The ideal candidate will have a strong understanding of customer service practices...
-
Switchboard Operator
3 weeks ago
Cape Town, Western Cape, South Africa The Shoprite Group of Companies Full timeJoin to apply for the Switchboard Operator role at The Shoprite Group of Companies.The successful candidate must warmly welcome visitors and effectively manage the switchboard to ensure that calls are correctly and efficiently routed and that messages are delivered to the right staff without delay.Key performance areas include:Switchboard...
-
Reception - Durbanville
3 weeks ago
Cape Town, Western Cape, South Africa Planet Fitness Full timeAs the Switchboard Operator & receptionist, you are on the frontlines of providing exceptional customer service through knowledgeable and welcoming interactions with customers over the phone.Duties and Responsibilities :Main switchboard for all internal companiesAssists callers by answering the line and connecting the caller to the correct person or...
-
Switchboard Operator
2 weeks ago
Cape Town, Western Cape, South Africa Shoprite Group of Companies Full timeJob title : Switchboard OperatorJob Location : Western Cape, Cape TownDeadline : April 26, 2025Quick Recommended LinksJobs by Location Job by industries Job ObjectivesAnswer all incoming calls, provide detailed and relevant information to the caller and transfer the call to the appropriate source if requested. Relay messages to the proper location within...
-
Switchboard Coordinator Position Open
2 weeks ago
Cape Town, Western Cape, South Africa Ajtechnicaldr Full timeAjtechnicaldr is hiring a Switchboard Coordinator to support our front desk operations. In this role, you will be responsible for answering calls, connecting callers, and ensuring the smooth running of switchboard functions.Responsibilities:Answer and direct calls to relevant staff membersTake messages and deliver them to the appropriate partiesAssist with...
-
Provincial Office Coordinator
2 weeks ago
Cape Town, Western Cape, South Africa Objective Personnel Full timeJob DescriptionIn this role, you will be responsible for supporting the delivery of a consistently excellent customer experience by acting as the first point of contact at the provincial office. This involves managing reception and switchboard duties, coordinating internal meetings, scheduling appointments, and taking minutes to facilitate effective...
-
Reception Coordinator
3 weeks ago
Cape Town, Western Cape, South Africa Ares Holdings Full timeJob title : Reception Coordinator (Contract)Job Location : Western Cape, Cape TownDeadline : April 11, 2025Quick Recommended LinksJobs by Location Job by industries Main purposeThis position act as the gatekeeper for the companies by greeting, welcoming, and directing victors appropriately. Ensuring that security and telecommunications systems are...
-
Office Coordinator Assistant
3 days ago
Cape Town, Western Cape, South Africa re|source consulting Full timeJob SummaryWe are seeking a skilled Front Office Administrator to join our team at re|source consulting. This role offers an exciting opportunity to work in a dynamic environment, providing administrative support and ensuring seamless operations.About the RoleManage the switchboard, responding to incoming calls and directing them to the relevant...
-
Provincial Operations Coordinator
2 weeks ago
Cape Town, Western Cape, South Africa Land and Agricultural Bank of South Africa Full timeWe are seeking an experienced Administrative Services Manager to join our team at the provincial office. In this role, you will be responsible for providing high-quality administrative support to the Provincial Head and other staff members, ensuring seamless day-to-day operations.Key ResponsibilitiesResponsibilities include:Reception and switchboard...
-
Corporate Services Coordinator Lead
2 days ago
Cape Town, Western Cape, South Africa Persona Staff Full timeCorporate Services & Reception Coordinator - Senior Level PositionWe are searching for a highly experienced and skilled Corporate Services Coordinator to lead our team in Stellenbosch.About the Role:This role requires a highly proactive leader who can manage our corporate services and front-of-house operations effectively.You'll play a crucial role in...
-
Regional Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Land and Agricultural Bank of South Africa Full timeAs a key member of our team, you will play a critical role in delivering exceptional customer service and support to our clients at the provincial office. Your primary responsibility will be to provide timely and accurate administrative assistance to the Provincial Head and other staff members.Main Job ResponsibilitiesYou will be responsible for handling...
-
Front Desk Coordinator
4 days ago
Cape Town, Western Cape, South Africa O'Brien Recruitment Full timeO'Brien Recruitment is seeking an experienced Front Desk Coordinator to join their team in the Southern Suburbs of Cape Town.The ideal candidate will have excellent multitasking skills and a strong working knowledge of reception duties, including:Managing a busy switchboardScheduling and coordinating using Outlook calendarsHandling Microsoft Teams for...
-
Administrative Services Manager
2 weeks ago
Cape Town, Western Cape, South Africa Land and Agricultural Bank of South Africa Full timeThis is an exciting opportunity for a highly motivated and organized Customer Experience Associate to join our team at the provincial office. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Main ResponsibilitiesYour responsibilities will include:Providing timely and accurate...
-
Customer Service Liaison Officer
2 weeks ago
Cape Town, Western Cape, South Africa Land And Agricultural Bank Of South Africa Full timeIn this role, you will play a vital part in ensuring the delivery of excellent customer service to our clients. As a key member of the team, you will handle daily administrative tasks, including record management, scheduling internal meetings, and supporting Relationship Managers with account management duties.Main TasksYour responsibilities will...
-
Financial Transaction Coordinator Position
5 days ago
Cape Town, Western Cape, South Africa Yellosa Full timeWe are seeking a Financial Transaction Coordinator to oversee the management of our retail accounts.Key Responsibilities:Managing the entire process from receiving orders to invoicing clients, including answering retail calls and capturing orders.Organizing order packing, arranging courier services, and reconciling accounts.Providing switchboard and...
-
Reception Support Specialist
4 days ago
Cape Town, Western Cape, South Africa Amdec Group Full timeRole OverviewWe are currently seeking a competent and dynamic Receptionist to join our Hospitality team at our head office in Tokai, Cape Town.Main Responsibilities:Work closely with the Front of House manager to ensure efficient operations.Manage building security through collaboration with the security service provider.Ensure videoconference and...
-
Workshop Reception Desk
4 weeks ago
Cape Town, Western Cape, South Africa The Talent Room Full timeOur client in Cape Town is looking for a proactive and reliable individual to join their team as a Workshop Reception Desk Assistant. This position requires a combination of administrative tasks and hands-on work in the workshop. The ideal candidate should have a technical background and be willing to assist with carrying and moving pumps and motors while...
-
Administrative Support Specialist
4 days ago
Cape Town, Western Cape, South Africa Land and Agricultural Bank of South Africa Full timeThe Land and Agricultural Development Bank of South Africa is a specialist agricultural bank established in 1912. Its sole objective is to serve South African commercial and emerging farmers by providing specially designed financial services.Main Purpose of the JobSupport the delivery of an excellent customer experience as the first point of contact at the...
-
Reception and Education Liaison
5 days ago
Cape Town, Western Cape, South Africa Hashtag Nonprofit NPC Full timeJob Title: Reception and Education LiaisonDescription:We are seeking a highly skilled and enthusiastic individual to join our team as a Reception and Education Liaison. In this role, you will be responsible for managing our reception area, coordinating educational programs and events, and developing and maintaining relationships with schools, groups, and...