Switchboard Operator
4 days ago
- Jobs by Location
- Job by industries
Job Objectives
- Answer all incoming calls, provide detailed and relevant information to the caller and transfer the call to the appropriate source if requested.
- Relay messages to the proper location within the organization, which may entail writing down the contact details of the person who called and providing it to the relevant individual.
- Manage boardroom bookings.
- Receive all company mail and deliver it to the right person.
- Maintain and update company's phone directory and ensure switchboard systems work effectively at all times.
- Conduct administrative tasks such as scheduling appointments, and creating and maintaining spreadsheets/files.
- Ensure compliance with security procedures by monitoring logbooks, issuing visitor badges and hot works permits.
- Keep a safe and clean reception area by complying with procedures, rules, and regulations.
- Assist with other duties and departments in accordance with operational requirements
Qualifications
Essential
- Grade 12 qualification
Experience
Essential
- 1+ year experience as a receptionist and working with switchboard.
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