Switchboard Operator

4 days ago


Cape Town, Western Cape, South Africa Shoprite Group of Companies Full time
Job title : Switchboard OperatorJob Location : Western Cape, Cape TownDeadline : April 26, 2025Quick Recommended Links
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Job Objectives

  • Answer all incoming calls, provide detailed and relevant information to the caller and transfer the call to the appropriate source if requested. 
  • Relay messages to the proper location within the organization, which may entail writing down the contact details of the person who called and providing it to the relevant individual.
  • Manage boardroom bookings.
  • Receive all company mail and deliver it to the right person.
  • Maintain and update company's phone directory and ensure switchboard systems work effectively at all times.
  • Conduct administrative tasks such as scheduling appointments, and creating and maintaining spreadsheets/files.
  • Ensure compliance with security procedures by monitoring logbooks, issuing visitor badges and hot works permits.
  • Keep a safe and clean reception area by complying with procedures, rules, and regulations.
  • Assist with other duties and departments in accordance with operational requirements

Qualifications

Essential

  • Grade 12 qualification

Experience

Essential

  • 1+ year experience as a receptionist and working with switchboard.
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