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Membership Support Specialist

1 week ago

Pretoria, Gauteng, South Africa HR Genie Full time
About Us:
HR Genie is a leading provider of membership services, dedicated to delivering exceptional customer experiences. We are seeking a talented and enthusiastic Membership Support Specialist to join our team. As a Membership Support Specialist, you will provide top-notch customer service, respond to member inquiries, and collaborate with colleagues to achieve team goals and objectives.

Key Responsibilities:
• Respond to member inquiries and resolve issues efficiently
• Maintain accurate records and reports as required
• Collaborate with colleagues to achieve team goals and objectives
• Provide feedback and suggestions for process improvements

Requirements:
• 1-2 years of experience in a customer-facing role
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in basic computer applications and software
• Availability to work flexible hours, including evenings and weekends

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.