Chief Operating Officer

3 days ago


Pietermaritzburg, KwaZulu-Natal, South Africa Fnz Full time
About FNZ

FNZ is a leading provider of wealth management platforms, dedicated to helping financial institutions and wealth managers deliver exceptional investment experiences for their clients. With a global presence and a strong focus on innovation, we empower our partners to grow their businesses and achieve their goals.

The Role

We are seeking an exceptional Chief Operating Officer (COO) to lead our operations in South Africa. As COO, you will be responsible for driving operational excellence across all aspects of our business, ensuring that we maintain the highest standards of service delivery, risk management, and compliance.

Key Responsibilities
  • Operational Leadership: Provide strategic direction and leadership to our operational teams, driving continuous improvement and process optimization.
  • Risk Management: Ensure that our operations are aligned with regulatory requirements and industry best practices, identifying and mitigating potential risks.
  • Service Delivery: Oversee the delivery of exceptional services to our customers, ensuring that we meet or exceed their expectations.
  • Cross-Functional Collaboration: Work closely with other departments, including technology, sales, and marketing, to drive business growth and customer satisfaction.
Requirements
  • Leadership Experience: Proven experience in leading high-performing teams and driving business results.
  • Operational Expertise: Strong understanding of operational processes, risk management, and compliance.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Business Acumen: Strong business acumen, with a deep understanding of the financial services industry and market trends.


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