Service Advisor Position in Gauteng

3 weeks ago


Pretoria, Gauteng, South Africa Sydsen Group (Pty) Ltd Full time

We are seeking a dedicated and customer-focused Service Advisor to join our team at Sydsen Group (Pty) Ltd in Pretoria North, Gauteng.

About the Role

This is an exciting opportunity for a professional who is passionate about delivering exceptional customer service and ensuring seamless vehicle maintenance experiences. As a Service Advisor, you will be responsible for providing top-notch support to clients, handling their queries, and facilitating the entire vehicle repair process.

Key Responsibilities:

  • Customer Liaison: Meet and greet customers, address their concerns, and provide accurate information regarding their vehicles.
  • Warranty and Motor Plan Management: Ensure all warranty and motor plan details are accurately updated on our system.
  • Vehicle Handover Process: Oversee the handover of vehicles to customers, ensuring they are satisfied with the services provided.
  • Quotations and Invoices: Prepare quotations and ensure accurate invoice payments are processed.

Requirements and Qualifications:

  • Matric Certificate: A minimum requirement for this position.
  • Driver's License: Necessary for traveling between locations.
  • Experience: At least 3 years of experience working as a Service Advisor in a franchise dealership.
  • Software Proficiency: Familiarity with MotoData and BSI systems.
  • Soft Skills: Ability to work under pressure, outgoing personality, and excellent communication skills.

What We Offer:

  • Competitive Salary: R 450,000 - R 550,000 per annum, depending on experience.
  • Benefits: Our package includes comprehensive benefits and opportunities for growth and development.

About Us:

Sydsen Group (Pty) Ltd is a leading organization that values excellence and innovation. We strive to deliver outstanding results and foster a culture of teamwork and collaboration. If you're a motivated individual looking to advance your career, we encourage you to apply for this exciting opportunity.



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