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Customer Service Representative

1 week ago

Stellenbosch, Western Cape, South Africa Bike Hub Full time

Are you passionate about cycling and skilled in customer service?

We're looking for someone who can deliver top-notch service and share their enthusiasm for bicycles with international customers.

This exciting role is based in a dynamic environment, offering the chance to work with a fast-paced team and contribute to the growth of our bicycle insurance business.

The ideal candidate will have in-depth technical knowledge of bicycles, including components and brands, as well as the ability to assess repair needs accurately.

A strong track record of meeting or exceeding targets, supported by references, is essential for this role. If you're eager to combine your expertise and love for cycling, this position is made for you.

Flexibility:

  • You'll enjoy flexibility in structuring your daytime hours while working from 4 PM to 1 AM.

What We Offer:

  • Competitive monthly base salary aligned with your experience.
  • 21 days of annual leave plus a bonus day for your birthday.
  • Disability income benefit for added security.
  • Exclusive discounts on salvaged bicycles.
  • The opportunity for international exposure and professional growth.