Customer Service Director

4 days ago


Stellenbosch, Western Cape, South Africa Capitec Bank Ltd. Full time

About Us

Company Overview

Capitec Bank Ltd. is a leading financial services provider in South Africa, offering a range of banking and related services to individuals and businesses.

Role Description

We are seeking a Customer Service Director to join our team at Capitec Bank Ltd. The successful candidate will be responsible for leading our customer service team and ensuring that our customers receive exceptional service from us.

Main Responsibilities
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Oversee the development and implementation of customer service policies and procedures.
Requirements
  • Minimum 5 years' experience in a corporate technical support environment which should include the following:
  • Experience of managing and leading people/teams | overseeing and validating work of others.


  • Stellenbosch, Western Cape, South Africa Smilers Selection cc Full time

    Smilers Selection cc in Stellenbosch is seeking a Financial Services Director to lead our financial services team.About the RoleThis position requires a highly skilled professional with expertise in financial services, auditing, and people management. Key responsibilities include:Leading financial services teams and providing expert advice to...


  • Stellenbosch, Western Cape, South Africa Michelle Cloete Consulting Pty Ltd Full time

    We are seeking an exceptional individual to fill the role of Managing Director of Corporate Services at Michelle Cloete Consulting Pty Ltd. The ideal candidate will have a strong background in operational leadership and management.Key Requirements:Bachelor's degree in Business Administration, Property studies, Finance, or a related field.10 years of senior...


  • Stellenbosch, Western Cape, South Africa Alexforbes Full time

    Job Summary:We are seeking a highly organized and detail-oriented Customer Service Manager to join our team. The successful candidate will be responsible for providing exceptional customer service, managing daily reception duties, and ensuring that all facilities-related issues are addressed promptly.About the Role:The Customer Service Manager will be the...


  • Stellenbosch, Western Cape, South Africa Bonafide Human Capital (Pty) Ltd Full time

    About the RoleThe Service Advisor acts as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered. They provide estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determine the services necessary.


  • Stellenbosch, Western Cape, South Africa Capitec Bank Ltd. Full time

    About Capitec Bank Ltd.We are a leading financial institution that aims to build the best bank in the world through unlocking the potential of its people. We believe that banking is about enabling people to control their financial lives through simplified, accessible, affordable, and delivered through personal experience.Our MissionTo empower our clients to...


  • Stellenbosch, Western Cape, South Africa Capital H Staffing Full time

    Job Description:We are seeking a highly skilled Customer Service Associate to join our team at Capital H Staffing. In this role, you will be responsible for providing exceptional customer support and ensuring seamless onboarding processes for billers.Your key responsibilities will include:Ensuring accurate completion of documents and compliance with workflow...


  • Stellenbosch, Western Cape, South Africa Bonafide Human Capital (Pty) Ltd Full time

    Bonafide Human Capital (Pty) Ltd is looking for a talented Customer Service Representative Automotive to join our team. About the Job:The ideal candidate will have minimum 3 years' experience and preferably Afrikaans speaking.The purpose of the role is to provide excellent customer service to customers relating to the service, repair, and maintenance of...


  • Stellenbosch, Western Cape, South Africa STOR-AGE Full time

    We are seeking a highly motivated Sales and Customer Service Specialist to join our team at Stor-Age. As an Assistant Operations Manager based in the Boland region, you will be responsible for responding to customer enquiries, establishing immediate rapport with potential customers, and administering customer accounts.You will work closely with all...


  • Stellenbosch, Western Cape, South Africa Merand Corbett & Associates Full time

    Key Responsibilities: Provide Support Across Multiple Channels: Assist customers via phone, email, live chat, and other communication channels, ensuring consistent and responsive service across all touchpoints.Assist Customers with Policy Inquiries: Address customer inquiries related to insurance policies, coverage details, premiums, and any other relevant...


  • Stellenbosch, Western Cape, South Africa Merand Corbett & Associates Full time

    Key Responsibilities: Provide Support Across Multiple Channels: Assist customers via phone, email, live chat, and other communication channels, ensuring consistent and responsive service across all touchpoints.Assist Customers with Policy Inquiries: Address customer inquiries related to insurance policies, coverage details, premiums, and any other relevant...


  • Stellenbosch, Western Cape, South Africa Persona Staff Full time

    Job DescriptionAs a key member of our team, you will be responsible for handling all inbound sales queries and orders. Your exceptional communication skills will enable you to assist customers face-to-face, over the phone, and via email.Responsibilities:Verify orders, including customer details and payment information.Capture data into our internal computer...


  • Stellenbosch, Western Cape, South Africa Western Cape Government Full time

    The Western Cape Government is seeking a highly qualified and experienced individual to fill the position of Deputy Director: Animal and Plant Production at the Elsenburg Agricultural Training Institute. As Deputy Director, you will be responsible for leading the Animal and Plant Production department and ensuring the delivery of high-quality training...


  • Stellenbosch, Western Cape, South Africa Hazendal Wine Estate Full time

    About Hazendal Wine EstateHazendal Wine Estate is a leading winery in the Stellenbosch region, known for its exceptional wines and commitment to quality. The estate offers a range of accommodation options, from luxurious villas to comfortable rooms, making it an ideal destination for families and couples alike.Job SummaryWe are seeking a highly skilled and...


  • Stellenbosch, Western Cape, South Africa Bike Hub Full time

    Are you passionate about cycling and skilled in customer service?We're looking for someone who can deliver top-notch service and share their enthusiasm for bicycles with international customers.This exciting role is based in a dynamic environment, offering the chance to work with a fast-paced team and contribute to the growth of our bicycle insurance...

  • Operations Director

    6 days ago


    Stellenbosch, Western Cape, South Africa Hungry Lion Full time

    **Job Overview**The Hungry Lion is seeking a skilled Operations Director to lead our operations in the Western Cape. The successful candidate will be responsible for driving operational standards, achieving business goals, and exceeding KPIs.Key Responsibilities:Drive operational excellence by overseeing daily activities, managing teams, and ensuring...


  • Stellenbosch, Western Cape, South Africa Persona Staff Full time

    At Persona Staff, we are seeking a highly skilled Sales Administrator to join our team.About the Role:We require an individual who can handle all inbound sales queries and orders with ease. This includes verifying orders, capturing data into our internal computer system, and providing quotes to existing and potential clients.Key Responsibilities:Handle all...

  • Audit Manager

    6 days ago


    Stellenbosch, Western Cape, South Africa Smilers Selection cc Full time

    Job OverviewIn this challenging middle management position, you will be responsible for compiling audit plans, drafting management letters, reports, and related documentation. As a key member of the Chartered Accounting and Auditing firm, you will work closely with Partners/Directors to deliver excellent service professionally.Duties &...


  • Stellenbosch, Western Cape, South Africa Persona Staff Full time

    Key ResponsibilitiesWe are seeking a highly skilled Sales Administrator to join our team at Persona Staff. In this role, you will be responsible for handling customer inquiries and orders, providing quotes, and maintaining accurate records.Your key responsibilities will include:Handling inbound sales queries and ordersAssisting customers face-to-face, over...


  • Stellenbosch, Western Cape, South Africa HR Genie Full time

    Job Title: Luxury Spa Operations DirectorAt HR Genie, we are seeking an exceptional Luxury Spa Manager to oversee all aspects of our spa operations. The ideal candidate will have a strong background in spa management, a passion for wellness, and the ability to lead a team in delivering unparalleled service.Key Responsibilities:Operational Efficiency: Ensure...


  • Stellenbosch, Western Cape, South Africa Persona Staff Full time

    Company OverviewPersona Staff is a dynamic company that prides itself on providing exceptional service to its clients. We are seeking an experienced Sales Administrator to join our team.