Advanced IT Infrastructure Specialist

3 weeks ago


Sandton, South Africa Dimension Data Full time

We are seeking an Advanced IT Infrastructure Specialist to join our team at Dimension Data.

Job Description

The successful candidate will be responsible for delivering high-quality ITIL-based service design and transition management services. This role offers a unique opportunity to work in an innovative environment where you can make a real impact with your skills, knowledge, and experience.

Your key responsibilities will include:

  • Providing expert guidance on IT service design, project planning, technical architecture, and documentation creation.
  • Collaborating with the team to deliver transition management support from new to mature solutions within their domain.
  • Supporting change projects by ensuring best practices are adhered to during all phases of implementation.
  • Establishing relevant standards for future implementation strategies.

You will also be responsible for:

  • Supporting all service delivery functions to optimize and simplify processes while adhering to regulatory requirements and organizational goals.
  • Collaborating with others to plan, test, and implement new and existing projects within the organization.
  • Demonstrating expertise in transitioning business processes from one phase of ITIL to another phase or phase change to another.
  • Overseeing the lifecycle of IT projects and regularly updating project plans for deliverables and progress.
  • Understanding, analyzing, and implementing change management in all aspects of IT services delivery.
  • Contributing to strategic planning and programming across organizational levels.
  • Assisting with the transition of technologies, processes, and people to meet an ever-changing environment.
Qualifications

To be successful in this role, you will need:

  • A Bachelor's degree in Computer Science or a related field.
  • A strong background in object-oriented design, design patterns, and use of programming languages and frameworks is desirable.
  • At least 3 years of experience as a Senior Service Architect for an IT service provider.
About the Role

This is an excellent opportunity to work with a leading technology company that empowers its people to deliver client-centric solutions. We offer a competitive salary and benefits package, including medical aid, group life cover, funeral benefit, and minimum 18 days annual leave.

The estimated salary for this role is $120,000 per annum, based on industry standards and the level of experience required. However, this figure may vary depending on individual circumstances.



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