Advanced IT Infrastructure Specialist
3 weeks ago
We are seeking an Advanced IT Infrastructure Specialist to join our team at Dimension Data.
Job DescriptionThe successful candidate will be responsible for delivering high-quality ITIL-based service design and transition management services. This role offers a unique opportunity to work in an innovative environment where you can make a real impact with your skills, knowledge, and experience.
Your key responsibilities will include:
- Providing expert guidance on IT service design, project planning, technical architecture, and documentation creation.
- Collaborating with the team to deliver transition management support from new to mature solutions within their domain.
- Supporting change projects by ensuring best practices are adhered to during all phases of implementation.
- Establishing relevant standards for future implementation strategies.
You will also be responsible for:
- Supporting all service delivery functions to optimize and simplify processes while adhering to regulatory requirements and organizational goals.
- Collaborating with others to plan, test, and implement new and existing projects within the organization.
- Demonstrating expertise in transitioning business processes from one phase of ITIL to another phase or phase change to another.
- Overseeing the lifecycle of IT projects and regularly updating project plans for deliverables and progress.
- Understanding, analyzing, and implementing change management in all aspects of IT services delivery.
- Contributing to strategic planning and programming across organizational levels.
- Assisting with the transition of technologies, processes, and people to meet an ever-changing environment.
To be successful in this role, you will need:
- A Bachelor's degree in Computer Science or a related field.
- A strong background in object-oriented design, design patterns, and use of programming languages and frameworks is desirable.
- At least 3 years of experience as a Senior Service Architect for an IT service provider.
This is an excellent opportunity to work with a leading technology company that empowers its people to deliver client-centric solutions. We offer a competitive salary and benefits package, including medical aid, group life cover, funeral benefit, and minimum 18 days annual leave.
The estimated salary for this role is $120,000 per annum, based on industry standards and the level of experience required. However, this figure may vary depending on individual circumstances.
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