Technical Sales Specialist

2 weeks ago

Durban, KwaZulu-Natal, South Africa Salesworx Full time
Job Title: Technical Sales Consultant

The Technical Sales Consultant will play a pivotal role in driving revenue growth and expanding the client base by implementing effective sales strategies and managing client relationships. The incumbent will be responsible for presenting and selling company products to both existing and potential clients, identifying and contacting new clients, and resolving client concerns to provide exceptional customer service.

Key Responsibilities:
  • Present and sell company products to current and new potential clients.
  • Identify and contact new clients to expand the client base.
  • Achieve budget and sales targets set by the company.
  • Provide excellent customer service by promptly resolving client concerns.
  • Increase market share and wallet share through proactive engagement with clients.
  • Prepare quotations for existing and new products when required.
  • Present new products to clients, keeping them up to date on the latest offerings.
  • Attend weekly sales meetings to provide updates and align with the sales team.
  • Feedback on opposition activity.
Stock Management:
  • Check internal inventory to ensure products ordered are in stock.
  • Collaborate with the admin team on stock pricing for quotes.
  • If products are not available in the branch, check other branches for stock.
  • Follow up with the internal buying department to ensure timely delivery of products.
  • Participate in the monthly stock take in the branch.
  • Monitor customer stock levels, ordering frequency, and product types using Power BI CRM.
Administrative Tasks:
  • Capture orders via telephone or email and update the sales sheet.
  • Respond to customer queries and resolve any issues.
  • Prepare issue and follow up on quotes.
  • Prepare invoices with Adim and ensure the process for placing orders is followed from storeroom to despatch and logistics.
  • Communicate with the finance team to ensure all client accounts are up to date and follow up with clients.
  • Update clients on any price increases or other relevant information.
  • Prepare a weekly/monthly report and submit it to the manager every Friday.
Key Performance Areas:
  • Meet monthly budget and sales forecast as agreed.
  • Increase product lines within the customer base and increase wallet share.
  • Expand the client base through cold calling and other initiatives.
  • Achieve a high enquiry-to-order conversion rate.
  • Provide daily reporting.
  • Continuous development through training and personal growth.
Requirements:
  • Professional conduct and excellent communication skills.
  • Goal-oriented approach and attention to detail.
  • Ability to manage time efficiently and work well under pressure.
  • Strong interpersonal skills to build and nurture relationships with stakeholders.
  • Self-driven and able to perform as part of a team.
  • Commercially aware and up to date on industry trends.
Benefits:
  • Basic Salary R13 500
  • Monthly Incentive of R8 500 should targets get met
  • Company car and fuel
  • Company cell phone
  • Medical Aid Contribution
  • Provident Fund Contribution

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