IT Service Delivery Expert
1 day ago
In this exciting Semi-Remote opportunity, E-Merge's Platform Team requires a UEM Technical Specialist with advanced experience in Linux servers and windows servers.
As YOU, you will lead maintenance tasks, resolve incidents tickets, and provide technical guidance on complex software solutions.
Requirements include:
- Commercial experience with Unified Endpoint Management software tools (5+ years)
- ITIL process expertise (Incident, Change and Problem management)
- Linux Servers and/or Windows Servers operation
- Windows Client OS, GPO, and patch management knowledge
- Cloud technology familiarity (Microsoft Azure, Amazon Web Services, Google Cloud Services)
- Scripting skills (Powershell, Bash etc.)
- Monitoring solution expertise (SCOM, Dynatrace, Site24/7 etc.)
- SQL skills (MS, Oracle etc.)
- Jira and Confluence proficiency
- University degree/diploma in computer science, engineering, or sciences, or 3 years of IT experience
- VIP and End-user support experience
- Technical documentation and standard operating procedures skills
- Active Directory/Entra ID expertise
- Device management exposure (SCCM, Workspace One, Microsoft Intune etc..)
- Virtual Device Management exposure (Horizon, Citrix, Azure Virtual Desktop)
- Troubleshooting infrastructure, network, and general integration issues
The contract rate is R500-R600 per hour, with reference number GZ59858, suitable for a Semi-Remote position in Midrand/Hybrid.
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