Healthcare Registration Specialist
2 months ago
Job Summary
This position serves as the initial point of contact for patients with Facility MaineHealth, requiring exceptional customer service skills in all interactions. The successful candidate will be responsible for accurate patient registration, insurance verification, medical necessity validation, and collecting amounts due from patients. They will also be responsible for entering orders, providing an efficient flow of clinical, administrative, and clerical tasks, and obtaining patient signatures on consent and assignment forms.
Key Responsibilities
- Accurately register patients and verify insurance coverage
- Validate medical necessity and collect amounts due from patients
- Enter orders and manage clinical, administrative, and clerical tasks
- Obtain patient signatures on consent and assignment forms
- Assist with accommodations for patients with special needs
Requirements
- High school graduate preferred
- Previous clerical healthcare experience preferred
- Previous customer service experience required
- Ability to complete a formal medical terminology course and customer service training within 1 year
- Knowledge of insurance plans and their requirements
- Knowledge of medical office procedures and insurance requirements
- Good interpersonal skills and ability to interact with patients and others in a courteous and effective manner
- Strong command of the English language and ability to speak and write clearly
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