Network Engineer for Enterprise Network Operations
1 month ago
We are seeking a highly skilled Network Engineer to join our team at Boardroom Appointments in the role of HEC Network Operations 2nd Level Support.
Salary InformationThe estimated annual salary for this position is between $80,000 and $110,000, depending on experience.
Job DescriptionIn this role, you will be responsible for ensuring the stability, performance, and security of the HEC network. This includes performing tasks associated with Service Requests and Incident Management Processes, as well as lifecycle management/change management activities.
Key Responsibilities- Ensure the stability, performance, and security of the HEC network
- Perform tasks associated with Service Requests and Incident Management Processes
- Perform lifecycle management/change management activities
- Work with Network Ops 3rd Level Support on identifying unknown errors
- Document findings in the Known Error Database (KEDB)
- Assist Service Desk and Level 1 support staff to incrementally take over more tasks
To be successful in this role, you will need:
- Minimum 3-5 years relevant experience, working as a network engineer in enterprise production or data center environments
- Ability to process more complex network issues with a high degree of autonomy
- Working knowledge of monitoring/orchestrator tools
- Foundational ITIL knowledge
- ITSM tool proficiency
- Technology Certification(s) CCNA/CCNP preferred
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