Equipment Uptime and Technical Expert

3 weeks ago


Johannesburg, Gauteng, South Africa Network Recruitment Full time

Job Overview:

The Network Recruitment company seeks a skilled Territory Customer Support Manager to lead our technical support efforts. As a key member of our team, you will be responsible for providing exceptional customer service and support to our channel partners and customers.

About You:

  • You have 4-7 years of hands-on experience in repairs and problem resolution for construction and forestry equipment
  • You possess a strong understanding of the importance of equipment uptime and the impact on customer operations
  • You have excellent communication and customer service skills

Responsibilities:

  1. Lead efforts to provide technical support to channel partners and customers
  2. Collaborate with channel partners to develop and enhance customer relationships
  3. Deliver training to customers and dealers

Requirements:

  • Hands-on experience in repairs and problem resolution for construction and forestry equipment
  • Strong understanding of the importance of equipment uptime and the impact on customer operations
  • Excellent communication and customer service skills

Estimated Salary:$90,000 per year

Benefits:

  • Competitive salary
  • Comprehensive benefits package
  • Ongoing training and development opportunities


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