Retail Operations Manager

7 days ago


Province of North West, South Africa Clicks Group Full time
Job Title : Retail Operations Manager - Clicks Schweizer-Reneke

Estimated Salary: R250,000 per annum

Job Overview

The Clicks Group is seeking a highly skilled and motivated Assistant Store Manager to lead our store in Schweizer-Reneke. As a key member of our store management team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence.

Key Responsibilities
  • Sales Growth: Drive sales through effective execution of promotional activities, cross-selling, and up-selling initiatives.
  • Customer Satisfaction: Ensure superior customer service across the store team, resulting in increased customer loyalty and club card participation targets.
  • Operational Excellence: Efficiently execute all operational activities, including expenses, stock management, shrinkage, general housekeeping, and administration.
  • Visual Merchandising: Execute in-store visual merchandising, ensuring presentation and promotional standards are met, and the appearance of the store aligns with the brand image.
  • Staff Management: Support the Store Manager in motivating and directing staff to achieve their targets and performance goals.
  • Labour Management: Assist the Store Manager in maintaining the work schedule, ensuring each department is fully and appropriately staffed.
Requirements
  • Education: Grade 12 (Maths 50% and English 50%) or equivalent qualification.
  • Experience: Minimum 1 year's experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme.
  • Skills: Financial management experience, store keeping/procurement skills, and excellent communication and leadership abilities.
Benefits

The Clicks Group offers a competitive salary package, including benefits such as medical aid, pension fund, and annual leave.



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