Senior Credit Account Manager

2 weeks ago


East Rand, South Africa Network Recruitment Full time

Credit Controller Role Overview

We are seeking a skilled Credit Controller to manage customer accounts, ensure timely payments, and foster strong relationships to minimize overdue balances. This role is ideal for someone who excels in accounts receivable processes, has a strong understanding of financial software, and can work proactively to reduce bad debt and maximize collections.

Key Responsibilities:

  • Actively engage in telephone and email communication to collect outstanding amounts.
  • Conduct regular customer visits to maintain positive relationships and prevent potential account issues.
  • Meet or exceed monthly collection targets, with an aim to consistently achieve 100% or more.
  • Investigate and resolve queries on outstanding accounts, providing timely feedback to customers once issues are addressed.
  • Analyze overdue accounts to identify areas for improvement and bring attention to any issues.
  • Provide regular reports on problem accounts, escalating unresolved issues to the Credit Manager in a timely manner.
  • Accurately process and allocate incoming payments based on daily bank statements and remittance advice.

Requirements:

  • Matric or finance-related qualification.
  • 4 years' experience as a Credit Controller.
  • Strong understanding of accounts receivable processes.
  • Driver's license required.
  • Proficient in accounting software and Microsoft Office Suite.


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