Credit Controller Professional
1 month ago
Credit Controller Position Overview
Network Recruitment is seeking an experienced Credit Controller to join our team on a 6-month contract. This dynamic role involves reconciling customer accounts to optimize cash collection and minimize overdue payments.
Key Responsibilities:
• Cash Collection: Set monthly KPIs for collectors and branches, with daily updates and weekly reports to management.
• Overdue Debt Reduction: Establish monthly KPIs for aging debt, prioritize reconciliations, and prepare for debt reduction meetings.
• Payment Allocation: Daily collection of customer remittance advises for accurate allocation.
• Timely submission of claim documentation for deductions.
• Reconcile credit notes with invoices, match unmatched credits before month-end, and aim for zero outstanding cash daily.
• Customer Contact and Correspondence: Conduct personal visits and maintain regular contact via phone and email to resolve queries and collect debts.
• Collaborate effectively with internal and external stakeholders to achieve desired outcomes.
• Debt Reconciliations: Prepare monthly reconciliations to align with the company's and customer records, escalating issues as needed.
• Credit Requests/Adjustments: Submit all adjustments through the designated workflow for approval.
• Refund Requests: Prepare reconciliations with supporting documentation and verify customer details.
• Invoice Management: Download and submit monthly invoices to customer portals and confirm receipt by customers.
• Ad Hoc Tasks: Refer overdue debts to collection agencies as per policy.
• Prepare bad debt write-offs and review orders on hold for credit decisions.
• Keep local business units informed of collection status and highlight concerns early.
• Ensure compliance with month-end closing processes and timely reporting.
• Align credit control tasks with internal procedures and pursue process improvements.
Requirements:
• Qualifications: Completed BCom or Credit control management Diploma
• Experience: Minimum 5 years' experience in the manufacturing industry, preferred
• Experience working on SAP would be advantageous
• Dealing with key accounts like BUCO or Massmart
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