Credit Controller
6 days ago
Network Recruitment is looking for a skilled Credit Controller to manage and reduce overdue debt, ensure timely cash collection, and maintain strong customer relationships.
Key Responsibilities:
Cash Collection:
- Achieve monthly cash collection targets by tracking performance and reporting on KPIs weekly.
- Reconcile customer accounts, prioritize debt reduction efforts, and prepare for monthly debt reduction meetings.
Overdue Debt Reduction:
- Reconcile customer accounts monthly, escalating discrepancies when needed and ensuring timely resolution.
Payment Allocation:
- Ancurately allocate customer payments and credit notes, reconcile unmatched credits, and ensure all unapplied cash is cleared by month-end.
Customer Contact & Correspondence:
- Maintain regular communication with customers via calls, emails, and visits to resolve queries and collect outstanding debts.
- Update systems after every interaction.
Debt Reconciliations:
- Reconcile customer accounts monthly, escalating discrepancies when needed and ensuring timely resolution.
Credit Requests & Adjustments:
- Process credit adjustments and refunds in accordance with company procedures and approval workflows.
Invoice Management:
- Download and submit invoices via customer portals and ensure customers receive accurate billing and statements on time.
Ad Hoc Duties:
- Manage overdue debt with external collection agencies, prepare bad debt write-offs, monitor orders on hold, and collaborate with other teams to drive improvements.
Qualifications & Experience:
- Completed Matric with relevant certificates in Credit Management.
- 5 years of experience in a credit control or similar role.
- Experience working with retail clients such as Massmart and BUCO.
- Proficiency in financial software: SAP is non-negotiable.
- Ability to manage multiple tasks and meet deadlines.
Network Recruitment
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