Customer Service Associate

4 days ago


Benoni, Gauteng, South Africa Mavtech Full time
Job Overview

Mavtech is seeking a highly organized and detail-oriented individual to fill the role of Receptionist/Administrative Assistant.

About the Role
  • This position is responsible for providing exceptional customer service and administrative support to Mavtech team members and clients.
  • The ideal candidate will possess excellent communication skills, both written and verbal, and be able to maintain confidentiality when handling sensitive information.
ResponsibilitiesReception Duties:
  1. Act as the initial point of contact, warmly welcoming visitors, suppliers, and customers, and notifying company personnel about incoming visitors.
  2. Handle phone calls by answering, assisting, and directing them, as well as conveying messages to the appropriate company personnel.
  3. Organize and maintain the reception area and boardroom, ensuring a clean and professional environment at all times.
  4. Manage office supplies inventory and provide reports on its status, recommending orders when necessary.
  5. Aid in scheduling meetings and making necessary arrangements, including room reservations and catering.
Administrative Support:
  1. Assist in maintaining accurate records and filing documentation, adhering to company policies and procedures.
  2. Update and maintain the inventory and asset register, ensuring up-to-date information is readily available.

This role requires a high level of organization, attention to detail, and effective communication skills. The successful candidate will be a proactive and flexible team player who is able to adapt to changing priorities and deadlines.



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