Sales and Customer Service Representative
4 days ago
About the Role
As a Sales Co-ordinator at Cashbuild, you will play a vital role in driving sales growth through exceptional customer interaction. Your key responsibilities will include costing building plans, issuing accurate quotations, and ensuring that all housekeeping and merchandising standards are maintained.
Key Responsibilities:
- Costing of building plans and issuing customers with accurate quotations
- Maintaining high standards of housekeeping and merchandising
- Ensuring efficient delivery services
Requirements:
- Grade 12 plus 5 years related experience or a minimum of 10 years work-related experience
- Plan reading experience would be advantageous
- Excellent communication skills in English and the dominant language spoken in the geographical area
- Above average numeric skills
- Proven ability to provide exceptional customer service
- Ability to work under pressure
- Computer literacy
- Strong organisational, planning, and delegation skills
Deliveries:
- Manage an efficient delivery service and ensure correct rates are charged
- Dispatch deliveries within required time limits
- Communicate delayed deliveries with customers and make arrangements
Safety Requirements:
- Ensure safety standards are adhered to
- Employees under your control must wear protective clothing and use equipment safely
Security Awareness:
- Be aware of suspicious people and activities in and outside the store
- Password security
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