Infant Nutrition Customer Services Coordinator

4 weeks ago


Johannesburg South, South Africa Emporium Full time
Job Title: Infant Nutrition Customer Services Agent

We are seeking a highly organized and detail-oriented individual to oversee the entire process of managing quotation requests and orders for our infant nutrition products.

Key Responsibilities:
  • Manage quotation requests and orders for infant nutrition products
  • Ensure timely and accurate delivery to customers
  • Oversee the entire process from start to finish
  • Develop and maintain strong relationships with customers
  • Process orders with relevant dates and requirements
  • Deal with customer stock and delivery queries
  • Process time-sensitive orders
  • Maintain order entries and raise and maintain RMA's (credits)
  • Proactively communicate with customers regarding backorders
Requirements:
  • Order Management System experience required
  • Relevant project management experience required
  • Medical industry experience advantageous
  • Fully computer literate with MS Office
  • Proficient in Excel, Word, and PowerPoint

To be successful in this role, you will need to be highly organized, detail-oriented, and able to work effectively in a fast-paced environment.

We offer a competitive salary and a dynamic work environment.



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