Senior Warranty Claims Examiner

3 weeks ago


Johannesburg, Gauteng, South Africa Toyota South Africa Motors Full time
Job Title: Senior Assessor Technical Warranty

This is a challenging role that requires a high level of technical expertise and analytical skills. The successful candidate will be responsible for evaluating warranty claims data and ensuring that it is processed in accordance with company policies and procedures.

Key Responsibilities:
  • Evaluate warranty claims data to determine validity and adherence to company policies and procedures
  • Process warranty claims in a timely and efficient manner, ensuring that all necessary documentation is completed and accurate
  • Collaborate with the Technical Warranty Manager to develop and implement warranty policies and procedures
  • Provide technical support and guidance to colleagues and customers on warranty-related matters
  • Conduct regular audits to ensure compliance with company policies and procedures
Requirements:
  • Minimum 2 years' experience in warranty administration or a related field
  • Relevant qualification or equivalent experience
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
Competencies:
  • Strategic thinking and planning
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
  • Attention to detail and accuracy
Important Dimensions:
  • Strategic and analytical thinking
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong attention to detail and accuracy

This appointment will be made in line with the company's Employment Equity policy.


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