Outbound Sales Manager
4 days ago
The Customer Success Supervisor will oversee the daily operations of the Outbound Sales team, ensuring they meet Service Level Agreements (SLAs). This role requires strong leadership skills, effective communication, and strategic thinking to drive sales performance and customer satisfaction.
Responsibilities- Supervise and manage a team of Outbound Sales Consultants/Agents.
- Develop and implement strategies to improve sales performance and customer satisfaction.
- Provide coaching and guidance to Agents to meet SLAs and achieve targets.
- Conduct regular performance reviews and provide feedback.
- Identify training needs and develop strategies to address them.
- Communicate job expectations clearly to Agents.
- Maintain accurate records of attendance, punctuality, and leave.
- Stay up-to-date with industry trends and best practices.
- Manage requests/escalations between business units.
- Report regularly on statistics, data, ratios, attrition, and terminations.
- Matric qualification or equivalent.
- A minimum of 3 years' experience in contact centre management.
- Strong leadership skills.
- Effective communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strategic thinking and problem-solving skills.
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Outbound Sales Consultant
4 days ago
Cape Town, Western Cape, South Africa Callforceoutsourcing Full timeUnlock Your Potential in Outbound TelesalesWe are seeking a highly motivated and results-driven Outbound Sales Consultant to join our team at Callforceoutsourcing. As an expert in building strong client relationships, you will be responsible for re-engaging dormant accounts and driving sales growth through effective outbound calling strategies.Key...
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Outbound Sales Consultant
4 days ago
Cape Town, Western Cape, South Africa Boomerang Marketing Full timeOur team is seeking a highly skilled and driven Sales Performer to join our ranks. In this role, you will be responsible for delivering exceptional customer experiences while driving business growth.You will focus on maintaining sales targets daily, weekly, and monthly, ensuring that all interactions with customers meet the required standard. Additionally,...
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Senior Outbound Campaign Manager
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Cape Town, Western Cape, South Africa Prosana Full timeRevolutionize outbound marketing strategies with Prosana as a Senior Outbound Campaign Manager. You will be responsible for designing, building, and optimizing world-class outbound systems that deliver consistent high-quality leads for clients.Key ResponsibilitiesMaster advanced outbound systems in the industry and combine technical expertise with creativity...
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INTERNATIONAL OUTBOUND sales agent
3 weeks ago
Cape Town, Western Cape, South Africa Mindmatch Consulting Full timeHiwe are currently seeking EXPERIENCED call center INTERNATIONAL OUTBOUND sales agents for our client in the CBD, Cape Town.MUST HAVE: Over 1 year international sales experience essential (NO CHANCERS please)
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Outbound Specialist
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Cape Town, Western Cape, South Africa Prosana Full timeAre you ready to revolutionize how outbound strategies are built and executed? This is your chance to join an innovative, AI-driven startup as its first full-time team member, helping to disrupt the way cold outreach is done.They're redefining outbound marketing by combining cutting-edge automation, deep prospect insights, and value-forward messaging to...
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Outbound Contact Centre Sales Agents
4 weeks ago
Cape Town, Western Cape, South Africa Mindmatch Consulting Full timeThe primary function of the Senior Agent: Inside Sales is to proactively engage with potential customers telephonically and promote products and/or services offered by the Company with the aim of generating sales and increasing revenue.These agents work in a contact centre environment and are responsible for making outbound sales calls to prospects or...
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Outbound Contact Centre Sales Agents
1 week ago
Cape Town, Western Cape, South Africa Mindmatch Consulting Full timeThe primary function of the Senior Agent: Inside Sales is to proactively engage with potential customers telephonically and promote products and/or services offered by the Company with the aim of generating sales and increasing revenue.These agents work in a contact centre environment and are responsible for making outbound sales calls to prospects or...
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Outbound Sales Consultant
4 days ago
Cape Town, Western Cape, South Africa Callforceoutsourcing Full timeSucceed in Sales with CallforceoutsourcingWe are looking for ambitious sales consultants to join our team in the telecommunications sector. As an Outbound Sales Consultant, you will be working closely with pre-qualified clients to sell a range of Telco and Data products and services.Your Key Responsibilities:Identify and pursue new business opportunities...
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Outbound Marketing Manager
4 days ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeJob OverviewOversee and manage outbound marketing strategies with a strong emphasis on cold calling.Lead and support sales development representative (SDR) teams ensuring top-tier performance and client satisfaction.The ideal candidate will have experience managing multiple client accounts and SDRs simultaneously. An entrepreneurial mindset is highly valued,...
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Outbound Telecommunications Sales Agent
4 days ago
Cape Town, Western Cape, South Africa Tcms Full timeRole SummaryThis is an exciting opportunity to join a fast-paced and dynamic team as a Telesales Outbound Agent for Hearing Aid Specialists. You will play a key role in driving sales growth and customer satisfaction, leveraging your excellent communication and interpersonal skills to build strong relationships with Dutch-speaking customers and prospects.Main...
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Outbound Systems Specialist
4 days ago
Cape Town, Western Cape, South Africa Prosana Full timeAs an Outbound Systems Specialist at Prosana, you will be responsible for creating tailored campaigns that consistently generate quality leads and results. You will master advanced outbound systems in the industry and combine technical expertise with creativity to design and implement high-performing outbound campaigns.ResponsibilitiesDesign and implement...
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Outbound Telesales Consultant
1 week ago
Cape Town, Western Cape, South Africa Callforce Direct Full timeThe ideal candidate will be responsible for re-engaging dormant accounts, building strong client relationships, and driving sales growth through effective outbound calling strategies. This role requires a strategic mindset, strong relationship-building skills, and the ability to exceed sales targets while ensuring excellent customer experiences.Key...
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Sales Development Representative: Outbound
4 days ago
Cape Town, Western Cape, South Africa Clickatell Group Full timeCape TownWe are setting the PaceDo you have what it takes? There are not many companies that are truly creating the future they imagined and emerging as category creators, we are not imitators and therefore looking for courageous creators Clickatell is changing the way consumer and brands are engaging and ultimately how commerce will get done. We are...
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Cape Town, Western Cape, South Africa Sanlam Group Full timeJob title : Life Outbound Sales Consultant: Sanlam Direct Cape (PG 7)Job Location : Western Cape, BellvilleDeadline : March 18, 2025Quick Recommended LinksJobs by Location Job by industries What will you do?Selling products telephonically Achievement of sales targets and objectives Adherence to Quality and Compliance processes to minimize business risk...
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Outbound Telesales Agent
3 weeks ago
Cape Town, Western Cape, South Africa Callforce Direct Full timeHigh earning potential Earn R20K+ including commission in Leading Telco – Cape Town CBDWe are looking for money-driven SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money, then this is for youDuring a Typical Day, you'll:Call pre-qualified clients existing and new...
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Outbound Telesales Agent
4 days ago
Cape Town, Western Cape, South Africa Callforce Full timeCreating purposeful careers as we build the future of contact centre solutionsHigh earning potential Earn R20K+ including commission in Leading Telco – Cape Town CBDWe are looking for money-driven SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money, then this is for...
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Outbound Telesales Agent
4 days ago
Cape Town, Western Cape, South Africa Callforceoutsourcing Full timeCreating purposeful careers as we build the future of contact centre solutionsHigh earning potential Earn R20K+ including commission in Leading Telco – Cape Town CBDWe are looking for money-driven SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money, then this is for...
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Cape Town, Western Cape, South Africa Jobsoid Inc. Full timeWe are an agency that helps manufacturers expand into global markets. Our mission is to connect manufacturers with wholesalers worldwide, creating strong partnerships that drive mutual growth and success. We are seeking an Outbound Sales Manager to lead appointment scheduling efforts with wholesalers in various industries across the globe.Job...
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Outbound/Inbound Call Centre Manager
3 weeks ago
Cape Town, Western Cape, South Africa O'Brien Recruitment Full timeOur client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...
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Outbound/Inbound Call Centre Manager
2 weeks ago
Cape Town, Western Cape, South Africa O'Brien Recruitment Full timeOur client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...