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Business Development Manager
1 month ago
We are seeking a highly skilled Branch and Service Centre Manager to lead our team in delivering exceptional service to our customers. As a key member of our LuMac Recruitment and Consulting team, you will be responsible for managing the day-to-day operations of our branch, driving business growth, and ensuring customer satisfaction.
Key Responsibilities- Service Delivery: Manage the repair, delivery, and installation process through the entire life cycle of the service request, ensuring timely and efficient resolution of customer issues.
- Team Management: Lead and motivate a team of technicians, focusing on their development and well-being to achieve excellent customer satisfaction ratings.
- Financial Management: Assist in preparing and achieving monthly, quarterly, and annual budgets, monitoring expenditures, and analyzing variances to ensure branch profitability.
- Customer Relationships: Establish and maintain strong relationships with existing and potential customers, corporate partners, and suppliers to drive business growth and customer loyalty.
- Inventory Management: Oversee the procurement, warehousing, and availability of inventory, ensuring seamless logistics and minimizing stock loss.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Leadership: Proven leadership experience, with the ability to motivate and develop a high-performing team.
- Business Acumen: Strong understanding of business principles, with the ability to analyze financial data and make informed decisions.
- Market Knowledge: Ability to assess local market conditions and identify sales opportunities, with a focus on driving business growth.
- Customer Focus: Passion for delivering exceptional customer service, with a focus on meeting and exceeding customer expectations.
LuMac Recruitment and Consulting is a leading recruitment agency dedicated to providing innovative solutions to our clients. We value our employees' growth and development, offering a supportive and dynamic work environment.
Estimated Salary: $80,000 - $120,000 per annum, depending on experience and qualifications.
