Assistant Store Manager
3 weeks ago
Job Title: Assistant Store Manager
Job Summary:
We are seeking an experienced Assistant Store Manager to join our team at Mr Price. As a key member of our store management team, you will be responsible for supporting the store manager in managing the daily operations of the store, ensuring that overall objectives, store targets, and customer service standards are met and exceeded.
Key Responsibilities:
Stock Management:
- Ensure accurate stock receipt and unpacking to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorise write offs, breakages, recalls, and returns.
Sales Growth & Profitability:
- Analyse sales and profitability reports in store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify and drive training, coaching, and development needs with a focus on talent management and succession planning.
- Recruit, administer, and manage performance in accordance with company policies and procedures.
- Grade: 12.
- 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
- Understanding of Sales and Service Management.
- Budgeting Skills.
- Proficiency in MS Office.
- Effective Communication Skills.
- Understanding of Retail Trade.
- Understanding of Brand, Customer, and Product.
What We Offer:
Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.
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