Store Operations Director

4 days ago


Limpopo, South Africa Mr Price Group Full time
Job Title : Store Operations Director

We are seeking a highly skilled and experienced Store Operations Director to lead our team in Hoedspruit, Limpopo. As a key member of our operations team, you will be responsible for driving store performance and ensuring exceptional customer service.

Key Responsibilities
  • Stock Management:
  • Ensure accurate stock receipt and replenishment to merchandise the sales floor.
  • Monitor and manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
  • Oversee the overall maintenance of the stockroom to meet housekeeping standards.
  • Authorize write-offs, breakages, recalls, and returns.
  • Sales Growth & Profitability:
  • Analyze sales & profitability reports to collaborate with management on operational action plans and increase sales performance.
  • Review and stay up-to-date on in-store product performance to provide feedback to the support center and enhance sales.
  • Identify and propose new opportunities to increase sales and brand awareness.
  • Risk Management:
  • Conduct compliance checks through defined processes to ensure and enforce overall compliance with policies and procedures.
  • Customer Experience Management:
  • Ensure and maintain the implementation of customer experience processes to meet customer service standards.
  • Leadership & Development:
  • Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
  • Identify and drive training, coaching, and development needs with a focus on talent management and succession planning.
Requirements
  • Grade 12
  • Fluent in English and Afrikaans (must at least understand Afrikaans)
  • 3 Years' of Store or Assistant Store Management experience preferably in a similar style of retail store
  • Sales & service management
  • Budgeting
  • You are proficient in MS Office
  • Communication skills
  • Retail trade
  • Brand, customer & product understanding
  • Store Keeping/Procurement jobs
Salary: R350,000 - R450,000 per annum

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