Customer Experience Manager

About UsHelderberg Personnel is a well-established company with a national footprint, seeking a Customer Experience Lead to join our team based in Somerset West.Main ResponsibilitiesDevelop and implement customer experience strategies, ensuring high levels of customer satisfaction and loyalty.Lead a high-performance services team, measured by performance...

Company Overview: DataFin is a rapidly growing Property Management Software company that prioritizes exceptional customer experience. We're seeking a skilled Customer Success Consultant to join our team. About the Role: The ideal candidate will have proven ability to handle significant volumes of data, Advanced Excel skills, and understanding of basic...

Requirements and QualificationsMatric certificationRelevant tertiary qualification is an advantageAt least 5 years of experience in a customer-service environmentAt least 3 years of experience in a supervisory/management roleRefrigeration knowledge is advantageousComputer literacy in Microsoft Office (Word, Excel, PowerPoint, Outlook)Knowledge of Sage...

Job Description:We are seeking a highly skilled Customer Experience Specialist to join our team at Exceed Human Resource Consultants Ltd. In this role, you will play a key part in driving business growth and improving customer loyalty.As a Customer Experience Specialist, you will be responsible for consulting with business stakeholders and leadership to...

Company OverviewRola Motor Group is a leading automotive dealership committed to delivering exceptional service and support to our valued customers.We are dedicated to building long-lasting relationships based on trust, respect, and a passion for exceeding expectations.Job DescriptionAs a Hostess and Leads Coordinator, you will play a vital role in creating...

Job Description:We are seeking an exceptional Business Analyst to join our team at Exceed Human Resource Consultants Ltd.Key Responsibilities:Collaborate with business stakeholders and leadership to comprehend strategic objectives, processes, and systems.Determine user needs, problems, opportunities, and solutions for enhancement and document these...

Job Title: Customer Support ManagerDescription:Helderberg Personnel cc is looking for a Customer Support Manager to oversee switchboard operations, coordinate with stores, and process sub-contractor invoices. The ideal candidate will have:At least 2-3 years of experience in customer-facing rolesStrong communication and problem-solving skillsAbility to work...

Customer Success Consultant - Accounting (POS24301)Somerset WestR 20 000 to R 23 000 per month (negotiable depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software...

Job Description:We are seeking a highly skilled Business Improvement Analyst to join our team at Exceed Human Resource Consultants Ltd. In this role, you will play a key part in driving business growth and improving customer loyalty.As a Business Improvement Analyst, you will be responsible for analyzing business processes and identifying areas for...

Our TeamWe are a dynamic and experienced team dedicated to delivering high-quality solutions to our clients. As a Technical Account Manager, you will be working closely with our team to develop new business opportunities and deliver exceptional customer service.ResponsibilitiesLead Customer-Facing Initiatives:Maintain a CSAT score of 90% or higher to ensure...

Customer Support Consultant (POS24302)Somerset WestR 20 000 to R 25 000 per month (negotiable depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel...

Customer Training Support Consultant (POS 24081)Somerset WestR 18 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support...

Customer Training Support Consultant (POS 24063)Somerset WestR 20 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support...

Clever Heads Personnel is seeking a skilled Vehicle Repair Liaison to coordinate vehicle services and repairs. Key Responsibilities:Manage queries about vehicle services, including bookings, job cards, and payments.Calculate quotes for repairs and oversee workflow and schedule.Liaise with technicians to ensure timely repairs and maintain accurate...

Job DescriptionWe are seeking a highly experienced Customer Success Lead to join our team at Datafin IT Recruitment. In this role, you will be responsible for driving customer success by building strong relationships with clients, identifying opportunities for growth and development, and ensuring seamless delivery of our services.This is an exciting...

Job Summary:Helderberg Personnel cc seeks a highly skilled Customer Service Team Lead to join their team. The ideal candidate will have a minimum of 5 years' experience in a customer-service environment, with at least 3 years in a supervisory/management role.The successful candidate will be responsible for leading a high-performance team, establishing and...

Key ResponsibilitiesPromote a culture of teamwork and collaboration within the department and with cross-functional teams.Manage subcontractors to ensure that customer needs are met and cost targets are achieved, while maintaining a healthy balance between internal technicians, overtime, and outsourced jobs.Maintain positive relationships with Asset...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE  :          Permanent SECTOR             :          Sales BASIC SALARY       :          Market related START DATE                 :          A.S.A.P / Immediate REQUIREMENTS: At least 4 years of...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE    :           PermanentSECTOR                          :           SalesBASIC SALARY              :           Market relatedSTART DATE                  :           A.S.A.P /...

Job SummaryWe are seeking a highly experienced Senior Coordinator to join our team based in Somerset West. The ideal candidate will have a strong background in customer service and at least five years of experience in a supervisory/management role.Main ResponsibilitiesOversee the after-sales services function, ensuring seamless execution and high levels of...