Customer Experience Strategist
3 days ago
Company Overview:
DataFin is a rapidly growing Property Management Software company that prioritizes exceptional customer experience. We're seeking a skilled Customer Success Consultant to join our team.
About the Role:
The ideal candidate will have proven ability to handle significant volumes of data, Advanced Excel skills, and understanding of basic Accounting principles. They will provide support to clients, offer training on software solutions, and educate customers on the flexibility and capabilities of our products.
Key Responsibilities:
- Knowledge of our products is essential for providing exceptional client service and support.
- Help clients plan and understand how to utilize our software for their business needs.
- The Customer Success Consultant is focused on educating customers, not making sales.
Requirements:
- Proven ability to handle large datasets.
- Strong verbal and written communication skills.
- Advanced Excel skills are necessary for data analysis.
- Training and Educational skills are required for effective client support.
- Technical ability to understand software solution functionality.
- Understanding of basic Accounting principles is essential.
Benefits:
- Operational rental management experience is advantageous.
- Knowledge of rental legislation and laws is beneficial.
Attributes:
- Exceptional attention to detail is crucial for success in this role.
- A desire to stay up-to-date on technology trends and best practices is essential.
- A positive phone demeanor is necessary for effective client interactions.
- Ability to work under pressure is critical.
- Self-management and time management skills are required.
-
Customer Experience Strategist
4 days ago
Somerset West, Western Cape, South Africa Exceed Human Resource Consultants Ltd Full timeJob Description:We are seeking a highly skilled Customer Experience Specialist to join our team at Exceed Human Resource Consultants Ltd. In this role, you will play a key part in driving business growth and improving customer loyalty.As a Customer Experience Specialist, you will be responsible for consulting with business stakeholders and leadership to...
-
Account Growth Strategist
3 days ago
Somerset West, Western Cape, South Africa Datafin IT Recruitment Full timeAbout the RoleWe are looking for an Account Growth Strategist to join our team at Datafin IT Recruitment. In this role, you will be responsible for developing and executing strategies to drive account growth and develop long-term partnerships with our clients.This is an exciting opportunity for a motivated individual who is passionate about delivering...
-
Customer Experience Manager
5 days ago
Somerset West, Western Cape, South Africa Rola Motor Group Full timeWe are seeking a passionate and customer-focused individual to excel as a Customer Experience Manager. This role is crucial in creating a positive and welcoming environment across the dealership, ensuring every guest interaction is exceptional.Key Responsibilities:Deliver memorable experiences for all guestsContribute to a customer-centric cultureThe ideal...
-
Customer Experience Lead
2 hours ago
Somerset West, Western Cape, South Africa Helderberg Personnel Full timeAbout UsHelderberg Personnel is a well-established company with a national footprint, seeking a Customer Experience Lead to join our team based in Somerset West.Main ResponsibilitiesDevelop and implement customer experience strategies, ensuring high levels of customer satisfaction and loyalty.Lead a high-performance services team, measured by performance...
-
Customer Experience Ambassador
2 hours ago
Somerset West, Western Cape, South Africa Rola Motor Group Full timeCompany OverviewRola Motor Group is a leading automotive dealership committed to delivering exceptional service and support to our valued customers.We are dedicated to building long-lasting relationships based on trust, respect, and a passion for exceeding expectations.Job DescriptionAs a Hostess and Leads Coordinator, you will play a vital role in creating...
-
Branch Manager and Sales Strategist
9 hours ago
Somerset West, Western Cape, South Africa Arvo Pty Ltd Full timeAbout the Role:We are seeking an experienced Branch Manager and Sales Strategist to join our dynamic team at Arvo Pty Ltd. This role requires a driven leader who can manage sales processes, branch operations, and lead a team to success.Key Responsibilities:• Manage sales processes, including optimizing stock levels, avoiding overstocking and shortages, and...
-
Customer Experience Coordinator
2 hours ago
Somerset West, Western Cape, South Africa Peoplefinder Career Placements Full timeRequirements and QualificationsMatric certificationRelevant tertiary qualification is an advantageAt least 5 years of experience in a customer-service environmentAt least 3 years of experience in a supervisory/management roleRefrigeration knowledge is advantageousComputer literacy in Microsoft Office (Word, Excel, PowerPoint, Outlook)Knowledge of Sage...
-
Customer Experience Consultant
6 days ago
Somerset West, Western Cape, South Africa Exceed Human Resource Consultants Ltd Full timeJob Description:We are seeking an exceptional Business Analyst to join our team at Exceed Human Resource Consultants Ltd.Key Responsibilities:Collaborate with business stakeholders and leadership to comprehend strategic objectives, processes, and systems.Determine user needs, problems, opportunities, and solutions for enhancement and document these...
-
User Experience Specialist
3 days ago
Somerset West, Western Cape, South Africa Exceed Human Resource Consultants Ltd Full timeJob Description:We are seeking a highly skilled Business Improvement Analyst to join our team at Exceed Human Resource Consultants Ltd. In this role, you will play a key part in driving business growth and improving customer loyalty.As a Business Improvement Analyst, you will be responsible for analyzing business processes and identifying areas for...
-
Customer Success Consultant
2 weeks ago
Somerset West, Western Cape, South Africa Emporium Human Capital Full timeCustomer Success Consultant - Accounting (POS24301)Somerset WestR 20 000 to R 23 000 per month (negotiable depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software...
-
Customer Success Lead
3 days ago
Somerset West, Western Cape, South Africa Datafin IT Recruitment Full timeJob DescriptionWe are seeking a highly experienced Customer Success Lead to join our team at Datafin IT Recruitment. In this role, you will be responsible for driving customer success by building strong relationships with clients, identifying opportunities for growth and development, and ensuring seamless delivery of our services.This is an exciting...
-
Customer Support Manager
4 days ago
Somerset West, Western Cape, South Africa Helderberg Personnel cc Full timeJob Title: Customer Support ManagerDescription:Helderberg Personnel cc is looking for a Customer Support Manager to oversee switchboard operations, coordinate with stores, and process sub-contractor invoices. The ideal candidate will have:At least 2-3 years of experience in customer-facing rolesStrong communication and problem-solving skillsAbility to work...
-
Customer Support Consultant
2 weeks ago
Somerset West, Western Cape, South Africa Emporium Human Capital Full timeCustomer Support Consultant (POS24302)Somerset WestR 20 000 to R 25 000 per month (negotiable depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel...
-
Training and Customer Support Consultant
2 weeks ago
Somerset West, Western Cape, South Africa Emporium Human Capital Full timeCustomer Training Support Consultant (POS 24081)Somerset WestR 18 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support...
-
Training and Customer Support Consultant
2 weeks ago
Somerset West, Western Cape, South Africa Emporium Human Capital Full timeCustomer Training Support Consultant (POS 24063)Somerset WestR 20 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support...
-
Customer Service Specialist
23 hours ago
Somerset West, Western Cape, South Africa Clever Heads Personnel Full timeClever Heads Personnel is seeking a skilled Vehicle Repair Liaison to coordinate vehicle services and repairs. Key Responsibilities:Manage queries about vehicle services, including bookings, job cards, and payments.Calculate quotes for repairs and oversee workflow and schedule.Liaise with technicians to ensure timely repairs and maintain accurate...
-
Business Development Strategist
3 days ago
Somerset West, Western Cape, South Africa JSM Business Services and Recruitment Full timeJob Overview:JSM Business Services and Recruitment is partnering with a leading business consulting firm in Cape Town specializing in MS365 business tools and A.I. implementation.We are seeking a motivated and skilled Business Development Consultant to join our team and drive business growth.Role Description:Strategic Business Development: Collaborate with...
-
Customer Service Team Lead
5 days ago
Somerset West, Western Cape, South Africa Helderberg Personnel cc Full timeJob Summary:Helderberg Personnel cc seeks a highly skilled Customer Service Team Lead to join their team. The ideal candidate will have a minimum of 5 years' experience in a customer-service environment, with at least 3 years in a supervisory/management role.The successful candidate will be responsible for leading a high-performance team, establishing and...
-
Social Media Strategist for Somerset West
2 hours ago
Somerset West, Western Cape, South Africa Finovate People (Pty) Ltd Full timeJob Overview:We are seeking a skilled Social Media Manager to join our team at Finovate People (Pty) Ltd. In this role, you will be responsible for developing and implementing social media strategies to increase brand awareness, drive traffic to our online platforms, and ultimately boost sales.Your key responsibilities will include:Developing comprehensive...
-
Strand Branch Customer Service Associate
2 days ago
Somerset West, Western Cape, South Africa JF PAINTS DULUX Full timeRequired Skills and QualificationsTo be successful in this role, you will need to have a matriculation certificate, fluent English and Afrikaans language skills, and 1-3 years of sales-related work experience. You must also possess a vibrant, social, and energetic personality and be willing to undergo product training provided by the company.