Current jobs related to Sales Quality Assurance Professional - Johannesburg, Gauteng - Tracker South Africa

  • Assurance of Quality Manager

    3 days ago

    Johannesburg, Gauteng, South Africa Workforce Staffing Professional Talent Solutions Full time

    We are seeking an experienced Assurance of Quality Manager to join our team. The successful candidate will be responsible for ensuring that our operations meet the highest standards of quality and safety. Key responsibilities include:Key Responsibilities:Develop and implement quality management systems (QMS) that meet international standards.Conduct regular...

  • Quality Assurance Team Leader/Senior Quality Assurer

    1 week ago

    Johannesburg, Gauteng, South Africa Energy At Work Full time

    Responsibilities:· Sales Interaction Assessment:o Conduct thorough quality assurance reviews of 100% of sales interactions, including voice logs and paper-based documentation, to ensure adherence to company policies, regulatory requirements, and sales best practices.o Evaluate sales processes, product knowledge, customer service, and compliance with...

  • Quality Assurance Lead

    3 days ago

    Johannesburg, Gauteng, South Africa Workforce Staffing Professional Talent Solutions Full time

    A leading FMCG business partner, specialising in the manufacture and packaging of powdered dry products, is seeking an experienced Quality Assurance Lead to ensure adherence to ISO 22000 guidelines and drive continuous improvement across current procedures and processes.Key Responsibilities:Maintain compliance with food safety regulations (e.g. FDA, USDA,...

  • Quality Assurance Specialist

    3 hours ago

    Johannesburg, Gauteng, South Africa Bayportsa Full time

    At Bayport Financial Services, we are seeking a skilled Quality Assurance Specialist to join our team.The ideal candidate will possess a strong background in quality assurance and customer service, with a focus on enhancing the overall customer experience.About the RoleThis position plays a critical role in ensuring that our acquisition channel meets the...

  • Product Quality Assurance Manager

    6 days ago

    Johannesburg, Gauteng, South Africa Workforce Staffing Professional Talent Solutions Full time

    A food manufacturer is seeking a qualified Product Quality Assurance Manager to oversee quality control processes, ensuring adherence to international regulations. The ideal candidate will have extensive experience in quality management systems (QMS), auditing, and supplier performance evaluation.Key Responsibilities:Maintain ISO 22000 compliance by...

  • Acquisition Quality Assurance Assessor

    6 hours ago

    Johannesburg, Gauteng, South Africa Bayportsa Full time

    Join to apply for the Acquisition Quality Assurance Assessor role at Bayport Financial Services.Job title: Acquisition Quality Assurance AssessorJob Location: Gauteng, JohannesburgDeadline: March 28, 2025DescriptionAs an Acquisition Quality Assurance Assessor at Bayport Financial Services, your primary objective is to ensure the highest standards of quality...

  • Quality Assurance Manager

    3 hours ago

    Johannesburg, Gauteng, South Africa FNB South Africa Full time

    About the PositionFNB South Africa is seeking a Quality Assurance Manager to lead our quality assurance efforts. As a Quality Assurance Manager, you will be responsible for developing and implementing quality assurance processes and procedures to ensure that our systems meet the required standards.The ideal candidate will have 2-3 years of experience in...

  • Quality Assurer

    2 days ago

    Johannesburg, Gauteng, South Africa FNB Namibia Full time

    Quality Assurer (Medical Claims)Quality Assurer (Medical Claims)Apply locations Johannesburg time type Full time posted on Posted 2 Days Ago time left to apply End Date: March 22, 2025 (1 day left to apply) job requisition id R29383Job DescriptionTo facilitate quality delivery and ensure adherence to quality standards across various business segments.To...

  • Acquisition Quality Assurance Assessor

    3 weeks ago

    Johannesburg, Gauteng, South Africa Bayport Financial Services Full time

    Job title : Acquisition Quality Assurance AssessorJob Location : Gauteng, JohannesburgDeadline : March 28, 2025Quick Recommended LinksJobs by Location Job by industries DescriptionAs an Acquisition Quality Assurance Assessor at Bayport Financial Services, your primary objective is to ensure the highest standards of quality and excellence within the...

  • Quality Assurance Engineer

    3 days ago

    Johannesburg, Gauteng, South Africa Rmbwestport Full time

    Job OverviewWe are seeking a skilled Quality Assurance Engineer to join our team at Rmbwestport. As a key member of our quality assurance team, you will be responsible for designing, implementing, and maintaining automated testing frameworks to ensure the highest level of software quality.

  • Quality Assurance and Testing Professional

    6 days ago

    Johannesburg, Gauteng, South Africa Indsafri Full time

    Indsafri is a leading provider of innovative solutions for the banking industry. We are currently seeking a highly skilled Quality Assurance Engineer to join our team.The successful candidate will be responsible for ensuring the quality and reliability of our banking applications. They will design, implement, and execute test cases to validate system...

  • Quality Assurance Specialist

    14 hours ago

    Johannesburg, Gauteng, South Africa Rmbwestport Full time

    At Rmbwestport, we are seeking a Quality Assurance Specialist to facilitate quality delivery and ensure adherence to quality standards across various business segments.The ideal candidate will have experience in medical claims processing, quality assurance, or risk assessment, with a strong understanding of medical insurance policies, claims procedures, and...

  • Senior Quality Assurance Manager

    7 days ago

    Johannesburg, Gauteng, South Africa Inspired Testing Full time

    We are seeking a Senior Quality Assurance Manager to join our team at Inspired Testing. As a key member of our delivery team, you will define, implement, and maintain modern testing standards across our organization, ensuring the highest quality digital experiences for our clients.With 10+ years of experience in software testing, particularly in automation,...

  • Quality Assurance Officer

    2 weeks ago

    Johannesburg, Gauteng, South Africa The Hiring House Full time

    Contribute to the team- Provide assistance to internal and external auditors with annual audit.- Assist with follow up audit recommendations.- Adhere to quality performance standards.- Ensure all engagements are member centric- Participate in projects, contributing knowledge of data maintenance policy and procedures.Provide support to Pension...

  • Quality Assurance Pharmacist

    4 weeks ago

    Johannesburg, Gauteng, South Africa Dante Personnel Full time

    Minimum requirements: Bachelor of Pharmacy qualification Must be registered with the South Africa Pharmacy Council Minimum 2 years' experience as a Quality Assurance Pharmacist in a manufacturing site Production and quality assurance experience is critical Proven knowledge of PICS, SAHPRA, ISO 9001 and 22716 requirements Consultant: Debbie Watkyns - Dante...

  • Quality Assurance Expert

    2 days ago

    Johannesburg, Gauteng, South Africa RMB Full time

    Job DescriptionWe are seeking an experienced Quality Assurance Expert to join our team. As a key member of our quality assurance department, you will be responsible for ensuring the highest level of quality in our software applications.Key ResponsibilitiesTest Planning: Develop and execute comprehensive test plans to ensure thorough testing of our software...

  • Technical Quality Assurance Manager

    3 days ago

    Johannesburg, Gauteng, South Africa Rmbwestport Full time

    Job DescriptionThe Technical Quality Assurance Manager will be responsible for leading the quality assurance team, developing and implementing quality assurance strategies, and ensuring compliance with industry standards. This position requires strong leadership skills, a deep understanding of software testing principles, and experience with quality...

  • Quality Assurer

    18 hours ago

    Johannesburg, Gauteng, South Africa Rmbwestport Full time

    Quality Assurer (Medical Claims)Job DescriptionTo facilitate quality delivery and ensure adherence to quality standards across various business segments.To ensure implementation of identified quality methodologies and improvement initiatives.Facilitate quality delivery across the various teams.Monitor quality adherence and compliance to quality...

  • Quality Assurance Specialist

    2 days ago

    Johannesburg, Gauteng, South Africa FNB Namibia Full time

    Job DescriptionWe are seeking a highly skilled Quality Assurance Specialist to join our team. In this role, you will be responsible for ensuring the quality of medical claims processing across various business segments.Key Responsibilities:Facilitate quality delivery and ensure adherence to quality standardsImplement identified quality methodologies and...

  • Quality Assurance Lead

    3 days ago

    Johannesburg, Gauteng, South Africa Trending Talent Solutions Full time

    We are seeking an experienced professional to lead our production team. As a Quality Assurance Lead, you will be responsible for ensuring that all production processes meet the highest standards of quality, safety, and efficiency.You will oversee the management of timesheets and overtime, identifying areas for improvement and implementing changes as...

Sales Quality Assurance Professional

1 week ago

Johannesburg, Gauteng, South Africa Tracker South Africa Full time

In this role as Sales Quality Assurance Professional, you will be responsible for evaluating the quality of sales interactions and ensuring that they meet Tracker South Africa's standards.

Responsibilities:
  1. Evaluate customer service interactions using established criteria
  2. Develop and implement coaching plans to improve sales performance
  3. Collaborate with the sales team to develop a customer-centric approach
  4. Provide regular feedback and coaching to sales professionals
  5. Analyze sales data to identify trends and areas for improvement
  6. Develop and maintain strong relationships with internal stakeholders
  7. Participate in cross-functional teams to drive business growth
Requirements:
  1. Minimum 3 years of experience in a Sales Contact Centre environment
  2. 1 year of experience in Quality Assurance Coaching, preferably in a similar industry
  3. Accredited Assessor certification (RE5 and FAIS advantageous)
  4. Proficiency in Microsoft Office suite
  5. Strong understanding of customer service, sales, and QA processes
  6. Sound administrative, analytical, business writing, communication, presentation, planning, and role-playing skills
  7. Ability to work independently and meet deadlines
What You'll Get:

A competitive salary and benefits package, including medical aid and provident fund