Quality Assurance Specialist

5 days ago


Johannesburg, Gauteng, South Africa FNB Namibia Full time
Job Description

We are seeking a highly skilled Quality Assurance Specialist to join our team. In this role, you will be responsible for ensuring the quality of medical claims processing across various business segments.

Key Responsibilities:

  • Facilitate quality delivery and ensure adherence to quality standards
  • Implement identified quality methodologies and improvement initiatives
  • Monitor quality adherence and compliance to quality standards
  • Deploy quality management tools and provide support as needed

Requirements:

  • Minimum Matric with experience in a similar role
  • Minimum 2-3 years of experience in medical claims processing, quality assurance, or risk assessment
  • Experience with retrenchment, disability, life cover, health, and critical illness claims is a strong advantage
  • Knowledge of medical insurance policies, claims procedures, and regulatory requirements


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